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Reviews 660
Michelle Foster
Feb 07,2021Huge disappoint all the way around! We have traveled to the area on numerous occasions, but never rented from this company. The pictures of the home were a far stretch from the actual state of the home. Upon arrival, the furniture was completely disorganized, the couch was covered in feathers/lint, the steps to the hot tub were covered in ice, there were berry few cooking pots/pans and the dishwasher was filled with half of the dishes dirty. We had to purchase ice and spend over 2 hours busting up the ice on the stairs. Additionally, the maintenance man showed up as we checked in (approximately 30 minutes earlier than normal check in) and had to drain the hot tub because it was cloudy and dirty - which resulted in us not being able to use the hot tub until Day 2. Once the hot tub finally heated up, it wasn’t maintaining heat. One of the reasons we booked this place was to enjoy the hot tub which was a huge disappointment because we could only use for 2 hours the weekend. Before arriving, two people at the rental office indicated the house had been empty for an entire week. So it is beyond frustrating that they would wait until the day of check in to clean the house and check the hot tub. Furthermore, we were only provided one towel per person and one roll of toilet paper per bathroom. The manager offered to refund us $75 because of the hot tub issue, which is thoughtful, but unfortunately that wasn’t enough given the other issues we encountered. We will be booking rentals in the future with the companies we previously used.
Anne Stohl
Jan 23,2021As always, wonderful cabin and wonderful service.
Edward Shannon
Jan 23,2021Great place! Enjoyed it thoroughly. Smooth rental process. Can’t wait until next year. Hope it snows again.
Jessica C
Jan 23,2021Everyone we spoke to was friendly and professional from beginning to end! Our only issue - The cabin still had some trash outside from the previous tenants when we arrived. We called, but they were already aware. Someone came out immediately and took care of it! The communication was superb and we couldn’t be happier with our stay at The Refuge!
Leidy Chacon
Jan 23,2021It’s was excellent experience
Deborah�Oakley
Jan 22,2021Loved the cabin and the whole rental process! Very responsive to all my questions. Will book with you again.
Luke D
Jan 22,2021Excellent Stay! We enjoyed every bit of this place. Good communication. Clean and close to App Ski Mountain. Would definitely stay again!
Yoel�Collado
Jan 21,2021The house was in perfect conditions and just as described, the location was great since we were very close to Sugar Mountain, grocery stores and restaurants. Definitely would go back.
Kimberly�Johnson
Jan 21,2021The home was wonderful! Areas of improvement would include leaving detailed instructions for use of garbage disposal and more info on garbage pick up. Otherwise we had a wonderful experience despite getting snowed in for 2 days.
Charles B
Jan 21,2021Cabin Was Beautiful And Has An Amazing Mountain View To Match... Very Easy To Book And Locate... Can't Wait To Plan Another Trip!!!
Denise�Dukes
Jan 21,2021Carolina cabin rentals is completely professional. We had some unforeseen bumps in our travel and they were amazing at getting them fixed, helping us be comfortable and responding to us quickly.
Jason�Hargett
Jan 21,2021Great property. Beautiful. Everything we expected
Tashia Par
Jan 19,2021This cabin was fully loaded with everything you need. Just bring your food and drinks. The view was breath taking and what a wonderful white Christmas we had. I really enjoyed everything about this cabin. Clean and a lot of space to spread out.
Deana May-Thomas
Jan 16,2021Great villa walking distance to the slopes. Clean and cozy!
Aileen�Otero
Jan 16,2021Perfect, clean, easy, and fun.
Dale Thorley
Jan 16,2021We loved the house, the location, and the amenities. We booked at the last minute and were able to have a wonderful couple nights.
Rasiel�Sevilla
Jan 15,2021From step 1 to the final we are extremely pleased with all parties involved, starting with Carolina Cabin Rentals down to the Cabin’s Owner, we’ve been vacationing for as long as we can remember and this is definitely #1. We’re for sure looking forward to coming back in the very near future. Thanks
Joy�Vincent
Jan 15,2021Fantastic place and view!
Daniel�Perez
Jan 15,2021We had a wonderful experience. The house was equipped with all essentials. It was small and cozy, and while we did not expect a 15-20 minute drive from the main road, we still had a great time sight seeing and walking nearby trails. The community park was less than a 5 minute walk away from the cabin, perfect for my two young daughters. It was packed with comfortable couches and great movies for the evenings. Thank you for the family experience.
491 George Wilson Road, 28607, Boone, US
http://carolinacabinrentals.com
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- Bev
Feb 25,2021Carolina Cabin Rentals staff are a very professional TEAM of individuals that promptly respond and spend that extra time to ensure your individual cabin/vacation bookings questions/confirmations are complete! Great experience, will book with Carolina Cabin Rentals again and again! We booked in January 2021 and the cabin was exactly as posted and very clean!!! Thank you! -Bev