The cabin so far has been pretty nice it’s self. We’re staying at Northern Exposure. However, we got here with the intentions of being able to all go to the club and swim (there’s 14 of us) and they said we could only take 8. Then come to find out, we weren’t able to go AT ALL. We payed over 1000 dollars for this cabin that was supposed to have certain accesses and we were not granted to them. We’ve talked to several people and nothing was done.
We really enjoyed our stay at the cabin. It was in a nice and quiet area. It was very clean and comfortable. We had a wonderful time and we are looking forward to going back next year.
Great staff and customer service. Have used Carolina Cabin Rentals many times.
Marvelous company to deal with.
Home was beautifully well maintained and had something for everyone to do! I absolutely recommend this property. It’s close to store and is so comfortable,
Excellent customer service and the cabin was wonderful.
Professional, caring staff with a commitment to customer satisfaction. The process of checking in and out was easy and the rental home was beyond our expectations. Immaculate, perfect location and beautiful resort atmosphere. Would definitely use Carolina cabin rentals again when considering a vacation home away from home.
Very nice cabin. Would definitely stay there again.
I am a property owner with a house in this program. Our realtor referred us to Billy Rich during our search for a mountain house. My wife and I were extremely impressed with Mr. Rich's insights and professionalism during our search. His counsel was critical. When we purchased the home, Billy met with us and made some suggestions. We followed his suggestions and are very glad Billy was helped us in this endeavor. My wife and I consider Billy a true and trusted family friend. Now Billy is not superman. He is part of a larger team. I can easily say the entire team at Caronia Cabin Rentals is amazing. They are a great group of men and women. I have called to rent another house for family members coming into town. We could not fit everyone into our cabin. The gentlemen ( I forgot your name sorry) who helped me did not know I was a property owner. His suggestions were excellent. He listened to our needs and likes. He was patient with our group size changing daily. Todd and David are our Client Relations POCs. They are always ready to help and respond to our inquiries. In the event of a problem, their repair team is responding quickly. We are grateful for them. Bad news does not get better with time, but they always deliver the bad news with recommendations. That is key to out of town owners. The clean team. They are the men and women behind the scene. They are like elves who appear and magically turn a lived in- house into a welcoming home for the guests. Ya'all don't hear this enough but thank you. I am sure I may have missed a few people in this review. I apologize to you now. In conclusion, I look forward to another wonderful year with Carolina Cabin Rentals. I intend to buy another cabin and enroll it in your program. It will need to be one which fits our business model and fulfills our family's needs.
Carolina Cabin Rentals was very easy to work with on-line and we found they were very organized, explaining everything accurately that we needed to know about the property. They seemed to have all bases covered. Definitely would rent with them again.
This house was beautiful!!! Everyone at the rental company was very attentive to our needs. We’d call with an issue and maintenance was there to fix. We were all very pleased!! Again, house was Gorgeous, and the views were breathtaking! We absolutely loved our entire stay! We will definitely stay there again in the future!
Amazing cabin. Amazing service. Would definitely rent a vacation rental from them again.
I am renting a place through Carolina Canin Rentals right now and it is very frustrating. No one seems to have the same answer and there is no follow up. The employees work from home and seem to have no guidance. Every time I ask a question no one knows what to do. I can’t even get an answer as what to with the outside trash or when my promised cleaning person would be here. I will never use this group again
Loved our stay. Great family get away spot.
Great folks in the office who stayed on the phone until the door locks worked perfectly. Above & beyond a 'typical' rental agency-they treat you like family even if you never actually meet in person!
Excellent location for our needs and a beautiful home on the New River. Our family thoroughly enjoyed our stay.
I'm in my mid 70's and this has been one of the most pleasant friendly professional rentals I have ever had the pleasure of dealing with. The rental company has customer service down pat, they were awesome and the cottage was so nice and could tell it was well maintained plus had a well equipped kitchen. Loved the way the owners personalized their cottage with pictures, signs, and a large item hanging down that we had to get help finding out what it was and we did but won't tell what we found out because it was so interesting to hear what all our friends thought it was, they came up with some doozies😂 maybe the next guest will have as much fun. We were so pleased and satisfied from the beginning to the end!!
Excellent company to deal with houses exactly as stated will definitely be using them again
Very good vacation rental company. Great customer service
Zion Kornegay
Aug 18,2019Me and my family stayed at northern exposure, and the stay was quite unpleasant. We paid for 14 members and we were told we could get 8 club passes but the company ended up telling us we couldn’t even go, when we paid they said all 14 of us could go. We called and we were greeted with multiple employees who were rude and left 3 members of my family on hold for 20 minutes or more. I’m not happy with the company nor its employees and I will not be staying there again