To leave a review you need to be logged in
Reviews 778
Bonita Kelley
Oct 13,2023Prompt delivery. Product as described.
Lisa
Oct 08,2023Timely delivery. Obsessed with my tile choice. Same tile near my location double the price.
Bob Johnson
Oct 07,2023My experience with your company was good except they only shipped two of my three rugs with no explanation. I called after I received the first two. They said the other one was going to be sent today. Not a big deal, but it would’ve been nice to know that shipment was split.
Coto de Caza
Oct 06,2023You jumped the gun. I have not received my rug yet. It was paid in full in January without knowing that it’s on back order. Initial ETA was August, then early September, then late September, it’s now scheduled to arrive October 9. I will never make the same mistake of paying in full in advance.
Rene Svitok
Oct 06,2023Constantly need to check the status of the order. These guys are unable to deliver a product. Constant excuses. Now the shipment is “returning to sender” because if “incomplete address”. Don’t waste your time, there are thousands if carpet sellers out there. Search somewhere else.
Theresa Wade
Sep 27,2023Was quick to get order placed in a timely manner. Was very polite.
Darrell F.
Sep 25,2023On all my inquiries, Customer Service Reps provided excellent service with an interest to ensure all questions : from whether an item was in stock, purchase and shipping inquiries.
Rita B
Sep 21,2023Very easy to find a carpet and place the order.
Marie Quis
Sep 20,2023You had exactly what I was looking for and offered free shipping
Dena
Sep 17,2023Very Fast delivery. The area rug was delivered in less the 3 days.
Beverly
Sep 16,2023I had bought another rug from someone else and wanted another one smaller than I had they did not have it and I found out about Carpetmart they not only had the rug I wanted but in any size and a lower price. I received quick service. From now own I will be buying all my rugs from Carpetmart.
Cheryl
Sep 16,2023I received the wrong color rug, but customer service was amazing!
William Sparks
Sep 16,2023The rug arrived quickly and was$20 less expensive than the other place I was shopping.
Dawn Jones
Sep 09,2023Great quality, reasonably fast delivery. Excellent value.
Jean M
Sep 08,2023I am very impressed with the quality of packing these special tiles for shipment. The single box of tile was protected within a larger box that was filled with a sufficient amount of packing peanuts. Not a single tile arrived broken. And, the tiles arrived within a week of ordering. At the least expensive price per box and shipping cost that I could find for these unique tiles that were needed to complete my project.
Donna Lightfoot
Aug 31,2023The rug is excellent quality. However, the Fed Ex driver left it by our mailbox on a fairly busy highway. We are 77 years old and my husband has one arm amputated. Our mailbox is approximately 200 feet from our front porch. This made it difficult for us. We never have had that to happen. Whether Amazon or any other delivery truck, our purchases are always delivered to our door. This driver must have been too lazy. I realize this wasn’t your fault.
Dale Holyfield
Aug 30,2023Prompt delivery and high quality products.
andrea aiello
Aug 20,2023My rug arrived and I love it. It was backordered for over a month but carpet mart did great job keeping me updated on the status.
Sharon
Aug 14,2023Great experience and quick shipment
Michael Morales
Oct 16,2023Great ordering process for a custom cut rug. Price was a little on the high side but quality seems good.