Was looking to add a JLC to my collection but needed to work out the best trade deal for the purchase. From my first e mail to Luke to the arrival of my new watch the service was flawless. Fair price agreed on my part ex and a great price on my new watch. Easy process despite being done over the phone and by post. Highly recommended. I would definitely use again
I have been buying from you for so many years now from your shop branches before shopping online and always happy with my purchase.
Wife’s birthday and found nice pendant at reasonable price on your site called in explained it was to go on 6mm box chain and could they ensure keeper would fit Was told yes but would ensure pre sending as a back up when purchasing put same in the comments box turned up wouldn’t fit called in they did offer money back and postage but that will not replace my disappointment 2 chances to get it right previously and that’s what sets the excellent to middle of the road customer service clearly the First Gentleman did not check with the sender and my comments were also not read more focused on the sale than the service to be fair I was recommend to them by a colleague now he feels bad as well wish I could say something diffrent but can only comment on my experince
Easy process from start to finish selling my watch to Charles Fish dealing with both Luke & Aaron. Highly recommended!
Quick delivery and service. Great watch - everything as described, good price.
Excellent communication and fair pricing for buying from me
Order came very promptly. Was very pleased with my purchase. As described.
I contacted Charles Fish on Saturday 15th June regarding selling my Omega PO and received a good offer from them on the 17th which I accepted. The watch was picked up by DHL on the 21st June and I received payment into my account on the 24th. Aaron and Luke were fully transparent and their service was excellent. I will have no hesitation in recommending them to anyone who asks, and will certainly deal with them again.
Fantastic service from Aaron!! The watch was as described, immaculately presented and delivered within 24 hours of purchase. I would highly recommend Charles Fish. Thanks again Aaron. Ashley
Beautiful mother and child pendant Well presented thank you I will most certainly go to this company again.
Fast delivery and very nice item well packaged
Great service
Great transaction, great communication and speedy service- lovely piece!
Took the leap to purchase my first luxury timepiece and couldn’t be more happy with my experience dealing with Charles Fish. Superfast delivery and a nice little free gift too. PLUS a discount code for my next purchase. I genuinely hope to do more business with them on the not too distant future
First time I have sold one of my watches and this transaction was flawless. Great price, brilliant communication throughout either one the phone or via email, their processes work like clockwork, no pun intended. Highly recommend.
Ordered my first Rolex, a Rolex GMT Master 2 'Rootbeer' yesterday, and it arrived safe and sound today. I'm over the moon with the service from Charles Fish and the courier they used. I hope to use them again in the future for my next watch. The watch is in pristine condition, I can't stop smiling. Thanks again to everyone at Charles Fish. Highly recommend!
Wonderful and efficient service
5***** Very easy to purchase customer service communication was on point I will purchase again from them thank you so much
Amazing choice and excellent value for money. Always packaged beautifully. Love the discount card that comes with your purchase.
Lee
Jul 05,2024Very helpful staff and very quick delivery and best of all was the watch highly recommend