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Reviews 746
Jordan McLaughlin
Jul 25,2024Great Service from Danielle Cook. Very Responsive, sorted a new contract and answered any queries I had.
Martyn Holmes
Jul 25,2024Michael dealt with the enquiry efficiently and came back to me within a reasonable timescale and resolved all the issues and got me back on track Great service thank you
Paul Harris
Jul 24,2024Ricky walker at chess , very helpful and great with communication, , top man
Alex Nunn
Jul 24,2024Chess look after multiple lines for us we've never had any issues. During a recent renewal Paul Bailey in particular was extremely helpful and prompt in organising what we needed. The renewal couldn't of been easier.
M160300502788
Jul 24,2024As you can see by all the previous reviews I have left about Chessict ( joke of a company) the only reply that is posted the same old generic answer which is all lies, I did not decline any offer, Chessict just ignored my complaints hoping I would just go away ,I will keep posting negative comments to try and warn any potential customers to stay away from this joke of a company ( I guess the reply will be the same old blah blah blah )....
andrea
Jul 23,2024A great company for providing telephone and broadband solutions to our small charity. Easy to use portal for logging tickets if there are any issues. Staff are friendly and responsive. Spoke to Paul Bailey about a contract renewal, he was very helpful and informative and the whole process was very smooth.
Antony Hurst
Jul 18,2024Having complained about poor service from Chess for off-boarding, and raised a one star review on here, Chess have now responded to my complaint and have rectified the issue. I have to say that when you are able to speak to a human being, all of the people with whom I have dealt have been excellent. It's just a shame they use a ticketing system as the primary means of customer communication.
Heather Diamond
Jul 17,2024Danielle was very helpful in sorting out a new phone contract for me, saving me money, stress and time! Thanks again
Alan
Jul 16,2024Danielle was extremely helpful in sorting out the right mobile tariff for me,talking me though the options and how to give the right address proofs etc. also how to do electronic signatures. I'm not very I T literate, and all this "chat" stuff,much easier and quicker to speak to someone who their job. Hannah was also excellent last week sorting out my broadband
Helen Baird
Jul 15,2024Refreshing to be able to talk to one person as this allows for continuity. Paul was quick to reply to my emails with concise easy to understand communication.
Teresa Myles
Jul 10,2024Danielle was great, she helped me so much. I was lost but not now. Thank you so much XCX
Waltham Forest
Jul 09,2024Vaccination UK - Waltham forest - We have had Martin Cosgrove from ICT in today to install our new phone lines. Very good service and really helpful.
Fluidconnections
Jul 09,2024Complete scam artists that try to keep extending your contract at every opportunity. The worst experience I've ever had with a company, i'd never use them or recommend them to anyone.
Kevin Baker
Jul 08,2024What has made me most satisfied with Chess is my account manager. Mr Mark Hey. I cannot speak highly enough of him. If he was not available when I called he would return my call as soon as he could. He is extremely knowledgeable with the services Chess offer and has always been polite and friendly and would always do his utmost best to resolve any issue or problem I had.
Phil Michou
Jul 08,2024Danielle Cook has been fantastic from start to finish. Our signal with o2 has been terrible for many months and Danielle understood our frustrations and helped coordinate a complaint to o2 which has lead to PAC codes and being able to move to EE. The transfer happened last week without a hitch across a number of company phones, and the signal is so much better. She was able to streamline our various contracts and save and reduce our overall bill. Very responsive and diligent and a pleasure to work with.
customer
Jul 08,2024Arfter 2 months we finally got a new tariff thanks to Charlene who was really helpful and new here job unlike the other people we had the misfortune to deal with before Charlene.
didsbury wineandwallop
Jul 06,2024Really speedy service and helpful staff. Jack Cowan was very informative and knowledgeable throughout us getting our internet up and running. Would highly recommend!
Steph
Jul 03,2024Martin Cosgrove came to install our phone system today and everything went smoothly. Martin was very friendly and helpful to all staff members and made a stressful process very simple and easy!
Brooklands Nursing Home
Jul 02,2024Martin Cosgrove has installed our new cloud based telephone system. Martin was great! Martin consistently demonstrated patience and explain everything in a clear and concise manner. He is not only a wonderful person but also an absolute professional in his field.
Gethin Davies
Jul 25,2024Danielle from Chess was very helpful, prompt on her replies, clear with her information and gave great saving on my renewal and upgrade agreement