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Reviews 746
JOHN
Aug 20,2024john wright Martin Cosgrove from chess ICT has installed our new cloud voice telephone system. I can't think of enough superlatives to describe the help that Martin has given us with this. He has been so patient and efficient in every thing that has been involved but at the same time kind and light-hearted. THANK YOU SO MUCH. John and Jill.
michelle
Aug 20,2024Michael Fenton was a great help and supported me with all the help i required to set up my emails etc
Susan Tedder
Aug 20,2024Danielle Cook was so helpful with renewing our contract. She managed to not only reduce the price, but did this prior to our renewal date, so the benefits were immediate. We were considering moving to an alternative provider, but Danielle convinced us to stay. Super helpful and super friendly, and despite us being a very small business account, I felt that we treated and as valued as any large corporation.
Mrs E Whiteley
Aug 19,2024Paul Bailey contacted me regarding our renewal. He was very helpful and offered me a reduced price as have been clients for many years
Simon Clark
Aug 17,2024Terrible terrible company. Avoid like the plague. They take your money and don't provide the service you pay for. There is no customer service to action any complaints.
lofthoo
Aug 16,2024Making a decision about my hom broadband service with the upcoming PSTN network switch off is confusing and complex. It was great that Kerryann Tomblin presented the options available to me at my address. There was no high pressure selling but I received the information I needed to make an informed decision. It took away my broadband headache !!!
ANDY MILDREN
Aug 14,2024The reply to my review was the usual total computerised garbage. Standard generic reply, paying lip service and NOTHING DONE. Typical rubbish from Chess, a completely useless coms company. I was updating everyone on how this mess is going on since the order in May.
R Ryder
Aug 13,2024Chess has looked after a number of our business phone lines for a few years now. More recently Paul Bailey made contact to offer a renewal package which resulted in a considerable saving to the business. He was pleasant to deal with, informative and patient. Thank you Paul!
Wyn
Aug 12,2024aberystwyth motors, Martin Cosgrove from Chessict has installed our new VOIP system, very helpful and left everything as we would have hoped, lovely man,would definately deal with again,
Oana-Camelia Popescu
Aug 09,2024Very pleased with the service, especially with Kerryann Farmer‑Tomblin, she is very helpful and knowledgeable. Many thanks
Canapes Direct - Freddie
Aug 07,2024Martin Cosgrove from Chess ICT has installed our new cloud voice telephone system. Excellent service. Top gentleman.
Fireplace Warehouse Ltd
Aug 05,2024Lynne Summers always replies promptly, she is very helpful and polite.
Bev
Aug 02,2024Step by step process was explained carefully.
Mr Phelan
Jul 31,2024Charlene guided me through my options of renewing my contract, a very helpful and proffessional Chess member, I am very happy with my new deal ,thanks to Charlene
Lorraine
Jul 30,2024Michael is very efficient and extremely knowledgeable.
Dean
Jul 30,2024Vienna has been great to deal with and very accommodating to our needs. Clear instructions have been communicated at every step and we are happy with our service.
Surrey Fire and Safety
Jul 30,2024Very friendly and helpful engineer got us set up in no time
Heather Tyson
Jul 30,2024Michael has been such a help to me since starting my new role at VMS, he is responsive, patient and can explain what is going on to non techy people very well. All my issues have been resolved in a timely manner and very happy with the service provided.
Peter Anslow
Jul 25,2024Received a call from Kerry
Steve Kidney
Aug 21,2024Problem was resolved quickly and advice given as to how to self help in future