I bought a garden parasol and base from Christow in May 24 and at the end of the summer season stored both items in the shed for the winter. With the weather now improving I tried to reassemble the parasol and base only to find that the thread within the tubular section that holds the parasol was worn making it impossible to fix it firmly to the base. I contacted Christow customer services for assistance only to be told that the warranty for parasols is just 6 months and there was nothing that could be done to help. This seems to be an extremely short period of time for items that I’m sure most customers would quite reasonably expect to last considerably longer. The base unit which was purchased for approx £50 (reduced from something like £74) has certainly proven to be very poor value for money. Based on my experience I’d suggest that anyone considering purchasing from this company look elsewhere.
The purchasing experience was fine the delivery experience didn’t happen
Its not a heavy duty shed but is well made and went together a treat. Am pleased with the result. Will be used for storing lightweight items on a patio.
Excellent service throughout and loved products I bought
Great quick service quality. Product
This is the second time i have bought from Christow Home. Two grow tent covers. So easy to order on line and was a quick delivery. Price was very reasonable would highly recommend.
Great item . Good quality
Lovely pieces of bathroom furniture at a very good price. Many thanks.
Great product, very well made and good instructions, easy really. Thank you
Excellent purchase good quality delivered on time brilliant.
Decent kit. Tall enough to put sweet peas out early and allow them to start climbing.
Ordering was easy and delivery more or less straightforward. We ordered a small polytunnel, which was lang to put together and is doing a good job so far.
Delivery was very prompt
Greenhouse Fleece Cover arrived quickly and appeared decent enough. It is certainly a good price, but it only lasts one season. The guarantee is only 6 months, and indeed, it disintegrated when needed to be used again (like others have mentioned). If you consider it a disposable item, fair enough. I had intended to use it for many years.
Item as described
Quick delivery well packaged quality product
Fast delivery, profuct was easy to assemble, seems quite sturdy and will hopefully last
Previously bought same product from Amazon - twice -and arrived smashed both times. Went directly to maker and delivered at same price in perfect condition.
Ordered barrel was delivered 5 days later with wrapping paper stuck to item can only assume it was packed while lacquer was still wet ordered replacement and low and behold it arrived in the same condition returned item for refund as nobody took the time to check replacement item
Mrs julia smithers
Mar 31,2025the product was true to size and just as the picture and description