No surprises ! good product and service
It was not the product I was expecting but the after sales service for the return of the item was excellent.
Great service, delivered promptly. Great quality product with easy to follow assembly instructions. Would definitely buy from this company again ☺️
The item arrived as stated, unfortunately I had to return my item as it was too big, but Customer Service was so helpful & courteous, sorted the return very quickly and I would certainly order again from Christow Home. Thank you.
Efficient. Good quality items.
All good ordered delivered no problems
Fast delivery, but if you receive faulty items be prepared for a long complicated process before you get your money back. You will find it easier and in some cases cheaper to just look in your local well known shops.
I bought a string of 3000 LED cluster Christmas lights and also a string of 1000 LEDs. There is a noticeable difference in brightness between the two (the 3000 one is dimmer). Aside from this the service was very good.
The product was exactly what I wanted and arrived promptly.
I purchased two 1.8m led Snow Birch Trees from Christow Home in November 2024 and the delivery was fast and efficient. Unfortunately one was faulty and I contacted their customer service department. I had an amazing experience with this company! The customer service was top-notch, and their quick response exceeded my expectations. They immediately sent a replacement via express delivery. I was so impressed and in awe of their outstanding customer service, especially in today's world. I highly recommend them to anyone looking for quality products and excellent service. Thankyou Christow Home, you got my custom for life.
An absolute disaster of a company. They simply do not care that they supplied shoddy goods and will try every trick in the book to avoid providing a refund. I still haven’t received a refund so I raised a dispute via PayPal. They then offered through PayPal a partial refund and so PayPal closed the case. They then stated PayPal had to provide the refund not them! Despite numerous messages they ignore me totally now. Shocking customer service if I could give no stars I would. AVOID THESE RIP OFF MERCHANTS AT ALL COST.
Excellent service. Son was chuffed with goods
Arrived on time and many compliments saying the garden lights looked very festive
Parcel was delivered with care. Product was in perfect condition.recommend this company to anyone. Thank you.
Great product at a great price,turnaround was excellent. Thank you.
We were very —pleased with the purchase of the light up Santa skier , it’s well made a looks lovely when lit up , delivery was fast and it was well packed , Thanks for a lovely item for
Easy to order fast delivery.
Excellent process start to finish
Love these new lights, ready for next December. Very fast dispatch and delivery. Only down side is that because instructions/usage are printed on outside of box as one takes off sellotape it pulls off the top layer of of cardboard
Paula Leeson
Jan 21,2025Great candles at a great price