City Blinds & Shutters
To leave a review you need to be logged in
Reviews 303
Sarah
Mar 14,2020Danny from City Blinds fitted our house with blinds this morning and couldn’t have asked for a better service! Explained everything about how to work the blinds and child safety. 7 blinds fitted in no time! Would definitely recommend!
Sharon Smith
Mar 13,2020Best experience by far and memorable for myself or encourage family when they need anything. Gorgeous wooden blinds and the Fitter Mark has made this memorable with his friendly manner and knowledge. Who knew the small details could make such a difference to the angle of closing the blinds to get better blockage of daylight and the pull cord child friendly with the demonstration of this coming away preventing accidents and also how to re attach. Although small details it has shown his service and experience as I find sometimes that's the details missed from other companies. Will be back again when need more .
Annemarie bradshaw
Mar 12,2020Great service. From the Office staff who were very helpful as I had my measurements and knew what I wAs looking for so they gave me rough idea of cost rather than wasting my time with a sales visit. Their price was better than my previous 2 quotes. Estimator was good. No hard sell. Special Thanks to Mark the fitter. So pleasant and took time to make sure they were fitted perfectly . Thanks guys
Ann Jordan
Mar 12,2020from start to finish the experiance we had was excellent kevin who measured our blinds was very good and did not pressure us into buying the blinds and pat the fitter fitted the blinds very profesionally and cleaned up after he finished overall excellant service and price would recommend city blinds to family and friends
Fiona shanks
Mar 11,2020Just received my blinds and I love them, pat the fitter was great he arrived in good time with a call before hand and left no mess when installing. Stewart our sale guy was very helpful throughout the process and definitely help with my choice. I will definitely be recommending them to friends and family.
Irene Totten
Mar 11,2020Ronnie came and was very helpful as I was unsure what I wanted then pat came and fitted blind in record time thanks
Mr Edward graham
Mar 11,2020James the fitter was very good and polite and professional excellent service and great quality blinds thank you very much mr&mrs e Graham
Stephanie Heenan
Mar 11,2020Had my blinds fitted today from Pat and he did a wonderful job. Quality finish and was very professional. Would definitely recommend.
Annabel Callaghan
Mar 11,2020Excellent service from Stuart. Also from pat who fitted the blinds very quickly Sorry I never got the name of any of the office staff customer service brilliant from all. Very pleased with the blinds I purchased.
Olga S
Mar 11,2020Excellent service from start to finish: professional, reliable and helpful. Danny and Mark did a great job of measuring the windows and installing the Perfect Fit blinds, which look fantastic by the way! Also big thanks to Elaine in the office for her help.
Allan
Mar 10,2020Great pre-sale service from Kevin, unfortunately the installation and after sales is shocking. Purchased an electronic blind in January and it is still not working right (March). Was told that the installer would put up blind and set up hub and app. Unfortunately the installer had not been trained and I had to set it up myself - was told to watch a YouTube Video!! After a frustrating two week of trying to get it to work consistently, Kevin and I eventually worked out that the hub was broken as was promised a new one. Have had to chase, chase and chase to get this sorted and have spoken to Kevin, Kimberley and Helen, this is over two months now and still counting. Shocking customer service and after sales care, they are just not interested as they have your money. Have eventually been told they will come but not at a convenient time to me. No alternative was offered. I suggested that they put it in the post and they made a big thing that they were going to pay for the postage! Have put complaint in emails and phone calls with no return calls and have now been referred to a Clare (no surname, as was told they could not give this out). Still waiting on her call and an apology from anyone, will not hold my breath. Do not use this company, product is good, when it works, but the customer service is appalling.
Gary thomson
Mar 10,2020My wife and I recently moved into our new property and decided to get quotes for shutters. City Blinds were one of 4 to offer quotes to us. Price wise two were way above what City Blinds and another were offering. In the end we chose City Blinds and I have to say we are absolutely delighted with the whole process from start to finish. The quality and installing by Andrew is first class, any issues which have arisen during our install process were dealt with very quickly. We have just had our last shutters fitted to the conversion done on our property and I cannot stress enough how beautiful the finish is. All in all, I have no regrets what so ever in choosing this company for our shutters and would recommend them highly to anyone reading this review.
Audrey Robb
Mar 10,2020I had already written a review when I got my blinds a couple of weeks ago but there was a problem which wasn't noticeable at the time. Stewart came back to have a look and decided I needed a replacement. It was ordered and Ross fitted it today and changed the cords round. Excellent service. I would recommend City Blinds every time. Thank you.
Gillian Macdonald
Mar 09,2020From my first contact with the company I was kept aware of the progress I found the office staff really helpful. Ross initially came out to my home to give me an estimate and measure windows and he was very professional and informative and made me aware of the next step. Pat then came to my home to fit the blinds and was very polite/friendly and very efficient. Love my blinds thanks to all the team
may brown
Mar 09,2020Kevin (estimator and measure) and Pat (fitter) were very professional and courteous. The whole process took very little of my time which is great and I was made to be a valued customer. Also to mention the girls at the office, they were upbeat and helpful
Peter
Mar 07,2020Measurements and samples done by Ronnie, fitting by Pat. Both friendly and professional. Both were good with my toddler and both took off their shoes (with out being asked!) after spotting new carpets. Top job done by both in all aspects.
Maria Coia
Mar 06,2020Great service and quality, friendly staff. Excellent customer service from Pat and Stuart. Thank you.
Garry
Mar 06,2020Just ordered blinds and have been fitted 5 star review for Kevin who measured and took order and pat who came and fitted he was efficient helpful and polite I will use again
Gillian
Mar 05,2020Just had my blinds fitted yesterday by Danny who was fantastic,everything was explained to me how to operate and had on protective shoes on my new flooring and took all the rubbish away .great service from city blinds thank you
Michael Boyle
Mar 14,2020Was pleasantly surprised when I got a phone call to say my blinds were ready after 6 days instead of the 14 days that I was told when I ordered them. Danny came in this morning and put them up in no time at all, and they look spot on. Can't fault anything from enquiry to fitting!!