City Cows is the UK's largest cowhide rug and handcrafted cowhide furniture retailer. We sell a wide range of natural cowhide rugs, and a selection of rugs available in other finishes, including metallic cowhides and zebra printed cowhide rugs. Whatever style your home is decorated - whether it's traditional or modern, we are sure to have a cowhide rug to suit your home decor.
In addition to cowhide rugs, we also sell a wide choice of other animal skin rugs including reindeer hides and sheepskin rugs. We also stock a huge selection of Moroccan Berber rugs, all of which are handwoven using live organic wool and are imported directly from the Beni Ourain tribes of the Atlas Mountains.
Delivered on time but hide had a few holes and while the size promised was 135cm x 110cm, what actually turned up was 110cm x 90cm? That I believe is only about 65% of the promised area! A bit misleading but I need it for a shoot tomorrow so no time to haggle. It was on sale! Maybe that had something to do with it. Other than that looks nice but reading the instructions a bit more delicate than I thought. Advertised as a floor rug in front of a fire but instructions say that's the last thing you should do unless you want it to shed! Sales, sales, sales, check before you buy!
Bought items from Citycow before always great quality
Great Company! We have used CCC before and have been impressed with the product and service, which prompted us to use them again
My order did not arrive - not City Cows fault, but I emailed company and it was immediately resolved politely and efficiently. I am very happy with my sheepskin pad too it is lovely.
Really pleased with the oyster sheepskins and a great deal buying two. Our first purchase with City Cows and recommended by a friend. An update on delivery day would have been helpful otherwise prompt service online. Would have preferred better packaging when delivered as not protective for a delicate item.
Loved my bag and colour
I came across City Cows whilst searching for sheepskin gloves. I recently purchased a pair in size small, colour camel as they were at a good price and I liked the style. I found communication excellent and delivery was very quick. The gloves are exactly as described on the website and are of a lovely quality. I am happy with my purchase and look forward to wearing them come winter. This is the first time I have brought anything from this company and would not hesitate to use them again.
It was a great experience the rugs are beautiful I bought two to lay over the back of my leather sofas they are amazing good quality and so soft highly recommend
Awful service! I ordered a cowhide rug but the one that arrived was much smaller and a completely different pattern. I have tried contacting them by contact form and two different email addresses to explain the problem and ask for it to be exchanged for the correct one, but I haven’t even had as much as an acknowledgment. I then tried calling them and they don’t answer the phone. I have now had to resort to trying to resolve the situation through my credit card company. Mistakes happen but a good company can be measured by how they deal with the mistakes, Citycows appears to have no interest in resolving issues, avoid this company!
Arrived in roughly one day, securely boxed and marked. This order was for a taupe reindeer skin and the quality is outstanding. Beautifully pale and incredibly soft . Another winner from City Cows as at a bargain price.
This is my 2nd purchase from City Cows - the rug arrived on time and was in excellent condition however it just did not look right in our living room - nothing wrong with the product at all. I returned it in it's original box, I received a call from Nick saying that they got the rug and a refund would be in my account tomorrow - the money was there as promised. I have never had any problems at all with this company and would use them again
Avoid buying anything from this company. Ordered 2 stools which arrived damaged and stained. Stools were returned; over 2 months later, still waiting for a refund. Countless calls made to Nick as well as Kate and today to Leanne. They promise to return your calls but never do; they also promise someone will call you back but again no one ever does. Nick promised a refund which he said would take a few days. Still waiting and still getting false promises. I do not think this company knows the meaning of customer service. All I want is a refund for goods I no longer have. Wish I had never ordered online. Did not think for a minute I would experience such a poor level of customer service.
Great handmade product made in England
Another tale of City Cows not honouring their own refund policy. Ordered two items, one not suitable so called to sort. Despite Nick assuring me refund would be dealt with once item was returned, not the case. Emails unanswered, telephone calls not returned, when I did eventually get to speak to Nick he wasn’t very happy to have his own no fuss refund policy quoted to him. He then called me back to say he would personally process refund that night and text to confirm he had done so. So far just the sound of tumbleweed, no refund, no text, no email. Credit card provider now dealing with it. Crazy way to do business as reviews on products mostly 5* … reviews re admin/refunds/customer service all 1*. I won’t be using them again and would sadly advise others not to either.
Don’t shop here. I purchased a gilet for my mum’s birthday, but they sent it in the wrong size. Despite sending numerous emails over the course of a week, I received no response. When I called, someone answered and said I would get a call back, but I never did. When I called and managed to get through a second time, a person named Nick hastily instructed me to return the item for an exchange. By then, the birthday had long passed. I returned the item, paid for the postage, and tracked that it was received. I emailed again to remind them about the refund. It has now been over three weeks since they received the item, and I have had no reply to my emails and no refund. What a dire experience. I’m now having to dispute the transaction through my bank. I recommend that everyone avoids them.
This is my second purchase of a beautiful quadruple sheepskin rug from this first class company I recommend them highly. Anyone looking at citycows website and not sure I’d say give it a go you won’t be disappointed they are top quality products and are not expensive
Great product and quick delivery
Great quality sheepskins. Arrived very quickly. I’ve bought from City Cows many times and am always happy with their products.
If it was possible I would like to give SIX stars
Barbara
Sep 13,2024Everything went very smoothly, super fast delivery, love the rug