Agent was pleasant, helpful and professional. Supplied my neads efficiently
As always, a very competitive rate to the online comparing sites. And when l rang to query something, got straight through to a real person, who sorted my question very quickly.
I have my three policies with CSIS, House,Motor and Travel and have always been satisfied with the service I receive The operators I deal with are, courteous,polite and friendly, and I have felt that my premiums are as competitive as possible in the present circumstances.
Very helpful and informative for a difficult case.
Helpful advice re insurance for an over 80 year old widow who doesn’t want the worry and confusion of shopping around.
We spoke to Paul.davidson and we're very impressed with the service. Hence rated at 5 stars. Adrian F Fray (ex scientific civil service)
You were helpful and understanding without rushing me
I haven’t had a great deal to do with the Civil Service Insurance Society but I have been with them for many years and when I’ve had a question or issue their advisers have always been very helpful.
As a retired Civil Servant I am insured with CSIS. I have my car insurance and home insurance with CSIS and hope to have my Travel Insurance with them in the near future. I do find the difference in cost with CSIS and other insurance companies is now very close. It would be good if there was a discount if you had home insurance and car insurance with them and a further discount if you had also Travel insurance with them. Thankfully I have never made a claim against any of these items. I have found CSIS staff very helpful and friendly.
Efficient and professional. People who will find the best insurance for you and at the best price.
Contacted CSIS to renew my car insurance and found them very helpful, friendly and professional. Thank you.
It is so nice you can ring up & speak to nice helpful people. The prices I have been paying so far for my 3 insurances have been a acceptable price. Very happy with the service. Thank you.
The customer service operator who helped me with my car insurance was very well trained and alert to new possibilities as she answered all of my enquiries accurately and professionally! She could not pick all of this up through training but through finding out the answers to customers question by researching or asking colleagues. A top rated experience which I will not hesitate to let friends and colleagues know about!
The policy is written in terms that are intelligible. They are generous and comprehensive
Very pleased with the service received and this year my car insurance has reduced.
My house insurance went up by £20 this year. I will be looking for a discount at the end of this year when it's up for renewal
Excellent service. When I informed you of company with a better price, you came back quoting the same price. Brilliant service. Thank you.
It was easy to renew my house and contents insurance. One phone call did it. The price was competative, I had some quotes from the internet, and I knew that if necessary CSIS would try to price match, but it was not needed, the difference would not have paid for a postage stamp.
Very competitive rates with holiday insurance!
Gerard conaghan
Feb 22,2022The advisor was very good and dealt with our insurance with excellent efficiency Thankyou.