At Column Rads UK we have over 30 years' experience in the central heating and plumbing business, and because we buy in bulk we sell radiators at prices than anyone in the industry!
The radiator was delivered as stated at 7:30 am and brought to the front door for me, a very happy driver with a good smile, The rad ? first class I don't think anybody could better the price or delivery, I will be ordering more rads in the future.
Ordered black nickel TRVs online Sunday afternoon dispatched almost immediately and arrived Tuesday, great service. Not had them fitted yet by my plumber so cannot yet comment on how they perform but they look superb against radiator finished in anthracite
No complaints about the company, product or service. The delivery man made a simple mistake but he dealt with it superbly. He delivered to a street next to mine, rather than my street. The mistake was compounded because he delivered to what he thought was my neighbour - on the wrong street! So it took a few minutes to work out what was going on. I then had to enlist the help of my neighbour to carry the radiators to my house (they're heavy). The delivery bloke was really good about it, kept in constant contact on the phone and was extremely apologetic. I'm going to order more radiators from them.
Can't rate the rad I bought as it's still boxed up but as a firm I'd say they are well organised and will dispatch their products quickly. Only little gripe is I ordered online and they sent me a a few confirmation emails etc which is reassuring but like most people I just skim read these types of emails on my phone and one of them was actually had the delivery date on it. They didn't try to call me to check if that day was ok for me or if someone would be in etc. it was by chance they tried to deliver early and I wasn't in. I got a call from the driver but it all got sorted and they braught it the following day. Anyway moral of the story...read your emails properly I guess.
I made some changes in between my order and Dan from the customer service called me to say that I will get a refund of the difference as it comes in a deal. I was not aware of this deal. He also gave me a refund on the double delivery charge that I paid by mistake. The delivery came on time the driver was a very nice man the money went out of my account on time and the refund came the following day. I cannot fault any parts of this service.
Item received in a very prompt manner for a very reasonable price and good quality; what more could be expected?! Thank you.
Ordered at night, delivered 2 days later. First class service. Always a bit apprehensive about ordering from the web, but will use this company again.
The best price I could find, prompt delivery, quality radiator.
Speedy delivery and when realised I had ordered the incorrect size great customer services and again speedy delivery and swap for correct size. Will recommend to family and friends!
first class speedy service. Used twice now
ordered on line no problems delivered on time all as should be.
IN a word BRILLIANT !
The ordering process was done with easy. Delivery of products were done as was notified.
great price, great product. will use again
Decided to upgrade my radiators in my house. Asked a question online and promptly replied. Excellent service, quick delivery - first class company and would highly recommend
quick & easy ordering process & quick delivery
Exellent service and product will certainly use again.
A slight delay on the delivery date but the company where very good with regards to customer service and excellent on the phone.
The service has been good, delivery of customised coloured rads to the estimated time + radiators look excellent
Graham Williams
Jul 23,2015Really pleased with my purchase ordered radiator with valves driver forgot to give valves column rads rang driver back within 5 minutes.