Faster, Fairer Full Fibre Broadband
Get the quickest, most reliable broadband technology straight to your home at a fair price.
Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre
All packages include:
- Same download AND upload speeds
- UNLIMITED usage
- NO mid-contract price increases
- Wi-Fi 6 routers
- FREE expert installation
- Amazing UK customer support
Why Full Fibre is Faster
Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.
ADSL technology only uses older Victorian copper cables.
Our full fibre service brings flawless fibre optic speeds right into your home.
Amplify your Wi-Fi
All our packages are powered by the latest Wi-Fi 6 technology. Get greater speed, range, and capacity than ever.
Connect Mesh Wi-Fi 6 for your whole home. No more dead spots.
No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 6 in every corner of your home. Add Connect Mesh for just £8 a month.
Features:
- UK's best Wi-Fi guarantee
- 50Mbps in every room or your money back
- Easy setup and control
More on Wi-Fi 6
Jamie was an extremely pleasant guy , very helpful , non pushy and very knowledgeable
Miscommunication at first, but customer support (Claire) turn a bad situation into a positive.
Done this twice now!!
I’ve found all the members of staff I have come across very helpful and professional. Our internet is now working perfectly.
All very well done, Engineer was brilliant & very clean & tidy.
All people I spoke to were helpful, efficient, informed, friendly and pleasant to deal with
Not yet got the broadband, but the customer service for the arrangement for installation was very good. Polite and friendly staff. Helped guide me through everything, and offered advice where they thought they could help. Looking forward to the installation day.
The engineer that came to install our new wi fi was brilliant. Arrived on time explained everything, checked wi fi speed in every room. Excellent service by Alex.
Technical help desk and other phone contact services have been friendly, competent and clearly knew their business. Also , follow up is excellent.
I can't comment on the service yet but booking an installation was easy via online chat. (I was already registered on the website) and when I explained I was a pensioner, but not receiving any welfare entitlement, they gave me a discount :)
Great customer service. Fast, reliable connection.
Amazing installation team and customer service teams. Strongly recommended ++
Everything just went to plan and the speed is incredible.
The engineer was extremely efficient, polite and good at his job
Informative and explained well
I have signed up , been contacted to confirm banking and payment details . It has been a week now and no one has made contact regarding provision date and process for my supply. I have now , quite quickly after my review had this issue sorted. The email that they send after your order , so that you can arrange an installation date , is slightly confusing because it is headed “ order your full fibre and book your appointment today” As I had already ordered the supply this looked like a further sales promotion
The engineeers were excellent despite a number of difficulties that took them much longer than expected. However the admin and organisation prevented this from being a 5 star review. I was not told engineers could not go into my loft which was almost a job stopper. I did not know they need a neighbour to agree for engineers to go into garden to run overhead line. Again a job stopper. You indicate it’s easy to book instillation almost any time, but when I did it you could not do arranging until 3 days after cancelling existing contract. I was told something could be done about that but it did not happen. Pleased with final result but overall service left something to be desired. Pity.
Super supportive staff, transparent offers with no hidden fees, timely follow ups - Ace (Awais) made the experience positive and memorable Gave 4 stars as I haven’t started the service just yet - can’t comment on router or true download/upload speeds
Just needed an adjustment on system all good .
Peter Russell
Aug 25,2024Ordering by phone was easy for hi speed wifi to our new home. Only have to wait now to get connected.