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Reviews 678
Faith Kellams
Feb 27,2025In ordered swatches from 2 different companies and ended up buying from the other company due to price… MAJOR regret. The swatches from Cozey were so nice and high quality. I most definitely should’ve went with Cozey! Major regrets..
Rachel Welsh
Feb 27,2025I'm obsessed with this rug. It came quickly, was SO easy to assemble (they get this 10/10!) and it looks amazing. My dog had an accident on it shortly after, and its the biggest version so getting it into a machine was not possible. I was able to clean it with baking soda and dish soap. Like brand new, and the white was back to white with no issue. So impressed
DL
Feb 27,2025No issues with order. Received it when promised. Ordered pillows for a gift to match couch and they seem great so far.
Anitha
Feb 27,2025It brings a very modern look for my space. Everyone who visited my house loved the sleek design. I love it too, no regrets. To note, this is quite like a sheet and does not have pile.
Whitney
Feb 26,2025The sofa itself was easy to assemble, but that was about the only positive thing in our experience with Cozey. We found the couch to be very firm and not "cloud-like" which is how it's advertised. Sitting on the sofa always felt like we were sliding forward, not sinking in. We returned the sofa and had to wait over 3 weeks to receive a refund (though your policy states 3-7 business days), after multiple phone calls/follow ups with Cozey we were told everything looked fine on their end and to contact our bank, which we did and it turned out not to be an issue on our bank's end, but rather Cozey's bank that hadn't yet released the funds. This was very frustrating. Overall I would not recommend this sofa.
Lindsey
Feb 26,2025Great customer service!
Mariel
Feb 26,2025The company shipped my new couch very quickly. They were also very responsive when there was concerns around missing pieces and were happy to work with me to solve the problem. The couch is so comfortable and it was easy to put together. Great purchase!
Suzette
Feb 26,2025The couch itself is nice but I’m not sure it’s worth the hassle for the price. From trying to arrange proper delivery to assembly, unless you have a lot of time on your hands and work from home, you’re probably better off going the traditional couch route. As well the feet base that come with the couches don’t seem to be very secure. Really good customer service but it took a fair bit of back and forth to get the items properly delivered and assembled. Would not shop Corey again:(
Yvonne
Feb 26,2025I ordered fabric samples before ordering which really helped me solidfy the fabric I wanted for the couch. Dimensions were accurate, therefore I ordered just enough furniture for the small space that I had. Delivery was effortless. I love the way the sofa was packaged!!! It made it so easy for us to take out, assemble and put it all together. It was easier than one would think, THANK YOU for that.
customer
Feb 26,2025Very hard to put together. For a sofa bed this is not comfortable. It’s too stiff. I do like that it’s versatile. I don’t know if the sleep kit will make it more comfortable, I have not purchased yet. I don’t know if I will be using it as a bed. If you like firm cushions then this is for you.
Rachel
Feb 26,2025It’s not as comfortable as I would like. Also after setting it up, it smelled like a warehouse for days and had a small beetle in one of the boxes! It came all the way from Thailand so I was worried. Instructions were generic and not for my specific configuration.
Whit
Feb 26,2025The couch wasn’t as comfortable as I hoped for. Especially for the price. It was easy to put together and take apart.
Olivier
Feb 26,2025bonne communication, bonne livraison, bonne qualité de matériaux. Mais le produit n'est vraiment pas confortable. dure comme de la roche...avoir su je n'aurais pas pris ce modèle
Patricia Reddy
Feb 26,2025"I recently purchased a couch from Cozey, and while the product itself is good, the delivery experience was appalling. There was absolutely no communication about the arrival time, and they did not respect the scheduled day of delivery. To make matters worse, the boxes were left in the snow, resulting in damage. It was a complete hassle to deal with. Better organization and communication are sorely needed to match the quality of their products."
Mireille Grenon
Feb 26,2025Good quality, nice design. Very good after sales service.
Erin
Feb 25,2025Easy and simple beginning to end! Love my purchase. ❤️
Victoria Carleton
Feb 25,2025product is wonderful...service was so kind and attentive..and it is CANADIAN ...recommending to all my friends...i tried to send a review but it would not send...cheers
Dominique
Feb 25,2025Absolutely LOVE OUR COUCH and it’s so comfy!!!
Nicole
Feb 25,2025Fast shipping time and the couch is really comfortable and great in person. The couch delivered within 8 days of ordering it. The only downside is that the couch cushions do pill a lot.
Lisa
Feb 27,2025I was hesitant to purchase this sofa. I have never owned a modular couch. it arrived in speedy time, took us a little bit to figure out how to get it together but once you figure it out, it’s not hard. We bought one couch knowing that we needed to buy two, but I just wanted to make sure that it was what we wanted. The 30 day return policy was a contributing factor. We purchased the sleep sofa. It’s firm, but it would be fine to sleep on for a night or two. It was exactly what we were looking for. We will be purchasing an other one. Recommendation: place the sections as close to where you want the sofa. Its hard to move around once assembled.