She was a great customer service 5 star ✨
Hope to fix my credit right away
The young lady that zi spoke with told me that they could help me with the late payments that were placed onto my credit score . Her name was AALIYAH . She looked over my credit and told me that they could help me within 90 days . She got me calmed down from being upset & Told me there would be credit changes for the good on my credit reports . Aliyah answered every question that I had and gave me all of the phone numbers that I needed to stay connected to my credit account .
Cayne is an amazing person who goes above and beyond for this company she is a winner!!!
Ok so when they called I specifically told them that I had just did a big move and that I couldn’t start payment until October 15th. They said ok but still went and tried to hit my account twice for 278.00. I have spoken to multiple people about this cause they just keep calling. My thing is if someone say they can’t pay. Call them back when they can so there will be no problems. Secondly take notes on the account so different people don’t be calling and hassling potential customers. Third thing is they canceled my account because I couldn’t answer a call from them because I was on the other line.They have been trained well do not fall for this. The way they hassle you makes it seem to good to be true but thanks for canceling me. Cause now I can find someone who truly wants to help me. And not just worried about money. Especially if i agreed to pay. Not good business at all.
Orlando was very nice and knowledgable.
All inquiries erased with great information
They helped me more than anyone I spent hours talking to and being put on hold and transfered all over the place and people were rude and then today I speak with this company and they were nice and helpful and my stress level has gone down so much after speaking with them , thank you so much !!!!
Zonia was very knowledgeable and a great person. I enjoyed her helping me
Very professional, very respectful and he guided me step by step in the process to fill out the necessary forms...thank you Angel
Luis was great, very professional and super insightful. He helped me with everything bit by bit and was patient with me when I had any questions.
Kemone was so kind, patient and beyond helpful. If more business had more employees like Kemona the world would definitely be a better place. Thank you so much Kemona, you were exceptional Debra Russell
Shanna,your Representative understood exactly what my problem was. She went through all my records and explained things to me and helped me see what I needed to do to get everything up to date and helped me with it for such a scary experience. It was a very pleasant resolution. She is awesome
Customer service with everyone I spoke with was great. Mr. Grant Thank You, RB Thank You! I couldn't have made a better choice choosing your services at this time. I'm happy with all the information I've received while learning how to deal with information concerning credit.
I spoke with Zania for over an hour and she was wonderful!!! Helpful and explained everything to me. Call ended without questions or concerns. I’d highly recommend contacting her or staff for empathetic and sympathetic help. Could not thank her enough!
The help I received was great. He explained to me everything I need to know very clearly
The representative
Jianna was very knowledgeable and patient
Answer all my questions and made certain I understood what was all taking place on my credit overall great
Loretta Price
Sep 28,2024What made my experience great was that I was able to accomplish something I wasn't expected. This company is making sure people are satisfied. I would like to thank Brianna for being honest courteous and helpful.