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Reviews 862
Hitesh Patel
Nov 09,2024The individual that helped me on the phone for almost one hour did an awesome job. She went above and beyond helping me understand my situation and she helped understand how credit scoring works. I wish I can get someone like her on the phone with any customer issues with any other companies. My best experience ever and would like to thank her for an excellent job regardless my disputes are resolved on time or not. Thank you
Jeffery Blue
Nov 09,2024Zoe was absolutely wonderful I can’t explain how Great she was !!!! Thank You so much Zoe
Mia
Nov 09,2024Scam they are real nice and good at lying
Sharon Newton
Nov 09,2024Nylan was a great help today
Vernette Derdall
Nov 09,2024Jonathan was VERY helpful and patient. I appreciated that so much!!!!
Don Gallagher
Nov 08,2024I was told that I was receiving the discount of $199 and no additional payments. why does this say I pay $99 a month?
Nidera Davis
Nov 08,2024To whm this may concern i spoke with Terence, the representative who helped me with discounts and concerns about my credit report and score. Terrence were a big help today. Thank you, Terrence. I appreciate you taking out the time to help.
Nick Hatem
Nov 08,2024It was very easy!
Christine Steinmann
Nov 07,2024Terrance Grant was very helpful with me today. He was absolutely amazing! He was dedicated to making sure that my needs were met and that I was satisfied beyond measure. Such a thoughtful, compassionate, and exceptional employee!!
amisha patel
Nov 07,2024Great customer service and helpful information by Manevia.
Joel Franklin
Nov 07,2024Rob Nunez was very helpful and understanding what to do. He told me a lot that I didn’t know that y’all could do for me. I was well satisfied, thank you very much.
CELIA G
Nov 05,2024Rob was ok, but it took hours to complete my issue. We kept having trouble with my cards for the charges, which I think I should not have paid because I am a victim of fraud. Also, I was charged $199.00 today and that should have been adjusted to $159.00 but it had already gone through. I hope that you make the adjustments accordingly. I have a question. Is this Experian Credit Services or an independent company that charges to take care of victims like me? Just wondering.
Jamie Baker
Nov 05,2024The lady on the phone was very clear speaking and nice . She was able to give me the information I needed.
Luz Torres
Oct 30,2024Pls do not !!!!! Trust these people!! All they want is your money !! They sweet talk you talk to you all nice and make you feel comfortable about them helping you !! They do not remove and hard inquiries !! AGAIN THEY DO NOT REMOVE ANY!! YOU HAVE TO PAY A OTHER COMPANY FOR THEM TO HAVE ACCESS TO YOUR CREDIT SCORE!!!! DOES IT MAKE SENSE???? THEY ROBBED ME !! DO NOT AGAIN DO NOT !!! TRUST THESE PEOPLE!!!!!!
Amerla Casal
Oct 19,2024it was a pleasant experience and accommodating. had good reinforcement on eduacating the process and overall
Delreiss williams
Oct 17,2024Ms Cayne was a Beautiful Speaker and Very knowledgeable and respectful Woman She answered all my questions and Help me with my issues with the matters that I HAD but she is Awesome and Very Pleasant to talk to
Electrical Experts
Oct 14,2024Credit clerk lied to me, she gauranteed me 4x she could get 4 hard inquiries removed in 30 days as the call is recorded, she used the word gaurantee. I asked what if you cant, she said don't worry about it I GAURANTEE you we can them removed. They scammed me out of 316.00. They will not take your calls after you pay them. I had to call Credit Clerk from a different number for them to take my call and they answered quickly. They played the recorded call and said we can't guarantee results, I said ok well give me money back they said no and immediately dropped me as a customer. DO NOT GIVE CREDIT CLERK YOUR MONEY!!
Jay Wesley
Oct 08,2024The great hospitality of Jada! The wonderful patience Jada demonstrated! The excellent explanation of vital information! Jada was above and beyond in supplying me needed service....GOD BLESS all Jada's effective efforts!
Betty
Oct 08,2024Cane explain everything about credit report and break everything down so that you know when and why things showing on credit report
Corey
Nov 09,2024Giana was very helpful with the setup of my new acct