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Reviews 862
Cynthia Rieser
Oct 08,2024Lauren was very helpful. She did give me all the information I needed.
Emily Stevens
Oct 08,2024Credit Clerk does what they say they will do. BUT they do it in their own time, and continue charging you at strategic points to ensure they milk your bank acct for as much money as possible. Example: You sign up with them on say, the first of the month. They charge you ~$200. They then send out the dispute letters to the credit bureaus. Then, on the first of next month, they charge you ~$100. Mind you, they did nothing between the first of last month. Just sent out those letters, which are copy and paste templates. They can't send out the next round of dispute letters until 30 days later, which is 1 to 2 days after your second month starts. Also, you pay a separate $25 to Standard Scores who LITERALLY pull your credit report once a month. That's it. And THAT starts 7 days AFTER you start the program. So on the 8th of the month (in the example above). Credit Clerk cannot send out your second dispute letters until they see whether or not your credit report was updated with the three bureaus. So instead of sending out the second dispute letters on the 1st of the second month when they charge you ~$100, they send them out a week later on the 8th when you have had to pay a second month to Standard Scores to simply pull your credit report. Standard Scores should be pulling your report on the renewal date each month for Credit Clerk. They should be scheduled the same day as that is the only day either company works for you- the day you pay them. The rest of the month they are sitting pretty doing nothing. And please do not tell me to call in as your customer service team would like to speak with me to resolve this issue. I just spent 20 mins on the phone with someone telling me they "understood how I felt" and then literally saying the same thing over and over and over again, which is merely explaining what they are doing and when. I did not even want to be with a service like this. I called because this is the number that came up when I searched how to get a live person at Experian. Then a woman at Credit Clerk answered and sold me a "ketchup popsicle while convincing me it wouldn't melt onto my white gloves." I wish I had never gotten in bed with this scam of a company/service. But I've wasted three weeks thus far with them and if I try to do this stuff myself now, I'll lose the 3 weeks I've waited to no avail thus far. Save yourself the hassle. If it feels too good to be true, it's because they're going to steal your money and do less than the bare minimum.
Briona Thomas
Oct 05,2024Nyla was great. Will request to speak with her every time.
Joe Garcia
Oct 05,2024She was very helpful I'm satisfied.
kevin terry
Oct 05,2024Excellent experience. Terrence was great got very detailed explanation. Looking forward to working with terrence
Sloan Baur
Oct 05,2024Hopeful was incredible! She helped me find a way out of an extremely stressful situation with my credit cards. She was kind, patient, and extremely understanding of the whole situation. If there were more people like her the world would be a better place.
Joshua Datts
Oct 05,2024My experience with you manevia was great
Shayane Reynolds
Oct 05,2024Ron Nunez gave me a great experience and was extremely helpful I definitely recommend his services if needed.
Tyzhianna Daniels
Oct 05,2024My experience was excellent! I spoke with a representative name Lexy and she was amazing, very respectful, very patient and helpful. I thank the company for having her to help us. She was GREAT my experience was definitely 10/10!!
Maury Ragle
Oct 04,2024Very informative and helpful in explaining what the program was about and how you can help me
Josefina Metzger
Oct 04,2024Estoy Satisfecha con su trabajo y recomendaciones
Sabrina swain
Oct 04,2024Tina Cline was very helpful and polite she was very understanding with helping me understand my credit situation and helping me get help with preparing my credit report and she was very helpful and understanding get on a program to improve my credit score and help me clean up my credit
Sharon Wallace
Oct 04,2024You were experienced, thoughtful and helpful to my needs. I truly value your help
Thomas Mulvihill
Oct 04,2024Even though I have bad cell service and communication skills, Manevia was calm and corporative with me and made it clear for me to understand how credit clerk works.
Lizzy Laney
Oct 04,2024The customer service was amazing I forgot the lady I was speaking with I wish I remembered because she was awesome she made sure I understood what she was explaining to me and she just overall went above and beyond to fix my problem she’s a sweetheart!
Rëddz Vizualz
Oct 04,2024Rob Nunez was incredibly helpful with this process ! cant wait to see the end result!
Andrew Sissel
Oct 03,2024Anna was extremely helpful, answered all of my questions and helped me through every part of the process
Francisco
Oct 03,2024They worked great fast and I didn’t even feel on when they charmed a month price a month worked great for me I’ll use credit clerk again
donna burke
Oct 03,2024Was misled. Thought I was talking to Experian. Associate never told me it wasn’t. So many time I said Experian. He never said it wasn’t.
Robert Stevens
Oct 08,2024I was impressed with the service and support