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Everyone was quick at responding & so accommodating to our special order request! The proofs were quick & painless, the shipping was fast, and everyone was so friendly and helpful.
This was my first time working with Crystal Imagery, and they helped me create an amazing design for my husband's 50th birthday. I really appreciate the patience the designer had with me as we went back and forth with multiple scenarios. The end-product turned out even better than I could have imagined! Thank you!
Great product, excellent and fast service.
I ordered a glass; item was to ship priority mail; received item as expected within 3 days. Item as as ordered. Great service.
Wonderful experience throughout the process. Was willing to educate me on my options and guide my purchase decision to the right product.
Great product. Great service. Great experience. Well done Crystal Imagery.
Excellent work!!! GREAT customer service!!!
Great customer service, such quality work delivered quickly!
Ordered custom logo coffee mugs. The entire process was great ... I was a first-time customer. Customer service was great in answering my initial questions, the logo proof was sent quickly, and the products were created days BEFORE the date I was told. Items shipped quickly as well. One minor speed-bump...while they were very well packed, two of the mugs showed up broken. I sent a photo and email to customer service, and the replacements were on their way within days. The replacements were packed the same way, and arrived intact. Great experience overall; confident I will use the company again.
Excellant customer service. Friendly and answered many questions that I had before I ordered. Final product was better than expected. Thoroughly pleased.
The glasses I received were exactly what I ordered. I’m very pleased with them.
The shot glasses arrived in a timely manner and are just as they were advertised.
Great company!! Quick service and the whiskey glass we ordered looked fabulous. Will definitely be using again!!
Everything I have purchased has been beautiful and delivered fast. Great customer service also!
Best experience every and my glasses were amazing. Everything was carefully packaged! I would recommend crystal imagery to anyone.
The quality of each glass was exquisite. This was the perfect gift for a mentor of mine. I cannot thank you guys enough! The staff at Crystal Imagery was very transparent and helpful throughout the process.
Exactly as described ! Happy with my purchase.
The product is of superb quality. The engraving is deep and clear. Beautiful work. I will be considering ordering a bunch of these, as I deeply appreciate the only-pay-shipping sample.
They walked me through every step, very helpful with reimagining things as I requested. Great experience overall.
John Shipes
Jan 28,2022The quality of the work was superb and the order was processed and delivered in a timely manner!