I was looking to insure my bike and done the usual shopping around. Cycleplan came up with the best price for a policy that suited my requirements and it was simple to get a quote.
Easy to use Web site. Usefully help videos for bike security.
Great price but I didn't having accident yet it's worth it
I have separate travel insurance. I just wanted a simple plan to cover my bike whilst touring abroad and away from home. This was just the plan and simple to set up.
Quick and fairly easy to use the Website
Easy, quick and price competitive
They unfortunately don't cover bikes locked in a bike hangar, even though this is probably one of the safest ways to store your bikes in London. Makes it useless for those of us living in flats, so be aware!
Everything nice and clear, bought gold standard lock which I have fixed to a carrier on bike, all good
Cheapest insurance I could find at the time they had a great first time discount so saved a few quid
It was easy to speak to a person about my queries. A straightforward website and easy to get the plan I wanted.
Returning customer. Very happy.
Quick and easy to follow
It's taken me over two years to attempt to get my excess back after claiming for a non fault incident. Many calls and emails later, seems they are putting endless hoops in front of me to jump through. Cheap but not worth the effort IMO. Update: I've since had the comment below added, however they are incorrect here since I was at no fault. I have also been promised this multiple times but never paid.
Simple to complete application documents/site. Reasonable cover at a reasonable price.
Awful. I got a Silver level lock instead of a Gold level lock for a 2000 GBP bike, and now they don't even want to cover the 1000 GBP that they would normally cover for a Silver level lock coverage. They will do anything not to honour their commitment. BEWARE!
Very straightforward Good valud for money Would recommend
Easy and quick to arrange cover
Smooth experience.
Good understanding and communication
Mrs M Donovan
Jun 30,2023It was OK and did not take long