I had a recommendation from a friend, and tried to put 2 cycles on insurance. Unfortunately, I did not then get given access to European cover, Accessories cover, etc, and there was nothing to indicate to me that I could only elect to insure a single cycle. Seems silly!!!
quick ,professional courteous advice
The bike insurance was very easy and straight forward to arrange and at a competitive price, I would recommend using cycleplan to other cyclists
So easy to arrange cover and at decent price. Website is very easy to use I had cover in a matter of minutes.
Easy to use web site with straight forward information. Recommend
Excellent customer service, every question answered, very easy process to get the policy I needed for 2 bikes. Excellent price too.
Good: speed, how easy it was. Cons: started as quite expensive, was offered several 'deals' when I was about to leave the page. If you can sell it at 50%, why don't you advertise it at 50% (or generally lower than initial)...
It was easy and straightforward
Easy to get a quote.price and features were competetive.
I’ve just renewed for the second year, taken out the works concerning accidents, public liability and theft for all my bikes. The experience and liaising has been a positive process on both occasions, especially this year as I spoke to Chelsea, which was knowledgeable, willing and patient with the “million questions” I hit her with. So a big shout out to her! Thankfully have not had to claim for any reason, which I can only hope remains the case, therefore cannot comment on the company’s approach in that instance, which is when insurance companies generally go sour and show a different, less friendly and/or human approach. Nevertheless, let’s hope myself, nor anyone out there is forced to claim for whatever reason, and the news should remain quite. And yes, Cycle Plan has most likely got the most competitive price in the market when it comes to a combination of the different covers mentioned above.
Straight forward sign up, value for money
Great price, communication great thanks 🙏🏻
Hi I am pleased that 1 of your team contacted me yesterday as they told me that they would the person had my details and went through the details with me she was very polite and helpful and also very efficient so I think that there is nothing to improve anything with Cycleplan and wish you all the very best im so glad that I got insured with your firm Thanking You
Easy to talk to on the phone. Very simple process, everything explained well
Easy to get on-line
Only took the policy out last night so based purely on the ease and simplicity of application it’s 5/5 so far
Great service fantastic customer service very helpful
Easy to use and good cover.
Good service & cheapest out there.
Mr Ian Leaver
Jun 04,2023A very reasonably priced bike insurance that includes organised bike rides.