Cycleplan
To leave a review you need to be logged in
Reviews 900
Mr Fred Longhorn
Jul 10,2023I cancelled my policy as it was not compatible for what l wanted thank you. F, Longhorn
Mr Hodson
Jul 09,2023Easy online application and fair price.
micktheminor
Jul 09,2023Very easy to set up,and everything I need to enjoy stress free cycling
Craig Deacon
Jul 09,2023Customer support are evasive and sarcastic. Not nice people 😕
Mr Slater
Jul 06,2023Easy to insure and decent price
Kevin
Jul 05,2023Great service and appears value for money for electric bike insurance. Only time will tell, but very helpful staff. Phone lines were extremely busy, but it’s worth waiting as they were helpful.
deb.h.
Jul 05,2023I was already with cycleplan but let my cover lapse due to a wrist injury, now I'm recovered I renewed my cover. Cycleplan is good value for money
P B
Jul 04,2023Their terms & conditions are clear to keep bikes locked inside (eg) your private residence overnight. Although I met these terms for overnight storage I refused to charge an electric bike inside the house in case the battery caught fire. Charging was done outside with the bike fixed to an immovable object and a gold standard lock around frame and wheels; weather protected by a purpose-made tent. Therefore, as per their terms, the insurance claim was not met when the bike was stolen at 8pm from a private back yard. More importantly, this company refused to listen to what seemed a sensible solution to reducing fire risk for an hour or so before overnight storage. On that, I will not be renewing as long as their policy directs owners of electric bikes to bring them inside (wherever that is) and does not distinguish risk while charging. In light of the increase in cases of battery charging that ends in property damage or human tragedy, anyone with an electric bike should seriously consider the credibility of an insurance company that is not prepared to more rationally balance one risk against another.
Derek Parkes
Jul 04,2023Very easy to buy and the policy documents were really basic and understandable without reading through loads of jargon. Good price and discount for recommending friends. VERY HAPPY!
Mr Vincent Slack
Jul 03,2023Right price and right discounts. And fair Insurance.
Simon
Jul 03,2023A very helpful communication on the phone to finally take up the cycle policy with your company. Simple , but clear company web site to enable our family sign up to a good insurance for our cycles in the U.K. and in Europe
DW
Jul 02,2023Excellent Service. Very easy to understand and at a reasonable price
Richard Miles
Jul 02,2023Took out a pay monthly plan but don't the full amount was debited, meaning I had both. Eventually managed to cancel the DD side.. Not a great start.. Going to get a diamond lock as it's an electric bike got it's not clear if you have prove you've invested in suitable security for policy
Jason Griffiths
Jul 02,2023Very easy to deal with and a very good price
Pawel
Jul 01,2023Brilliant. Great price point!! Process takes just few minutes!! Highly recommend
steven harrison
Jul 01,2023Good straight forward and easy to use platform and good price for my e bike cover.
Mr Paul Palmer
Jul 01,2023Ease of use and value for money
Sheehan
Jun 30,2023Great value with clear concise information
Mike Hammond
Jun 30,2023I found it easy to understand my insurance policy and find the right level of cover for me. The videos giving tips about how to keep my bike safe were really useful too.
The Royals, Altrincham Road, M22 4BJ, Manchester, GB
http://www.cycleplan.co.uk
Andrew Bayne
Jul 10,2023Very helpful advisor. I did not feel rushed to make a decision.