Daily Paper

2.0 (246 Reviews)

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Reviews 246

2.0

Out of 5.0

Jan Naj

Jun 09,2022

Terrible terrible people. This has happened multiple times to me. I ordered clothes, it took 2 weeks to even get a confirmation of my order. After this they told me half my order was out of stock. Now i got half a tracksuit that does not go with anything else and no way to contact them. I find it a shame, i used to always wear this brand. Now they have become obsessed with earning money. They clearly don’t give a crap about their costumers

Jack Evans

Jun 01,2022

Victoria has been amazing and a huge help when my return was lost. 10/10 service will definitely be using them again, clothing is excellent quality aswell.

rosa de boer

May 11,2022

Heb 3 maanden geleden iets geretourneerd met bijbetaling. bedrag nog niet ontvangen. Vreemde zaak voor zo'n merk! zo'n slordig beleid!

Roy van ling

Apr 06,2022

Op maandag avond een bestelling geplaatst, volgende middag al in huis. Goed verpakt en een leuk cadeautje erbij. Helemaal top

olutayo adegunle

Mar 06,2022

Ordered a jacket from online but it did not suit me. Unfortunately due to DAILY PAPERS PATHETIC returns policy that the customer has to pay for their return costing over £100 to return the jacket I had to keep it. But I do not wear it I use it for the dog to sit on. Their customer service was just as dumb as the cost of the return. DON'T ORDER FROM HERE IF YOU ARE NOT SURE YOU WANT THE STUFF OTHERWISE YOU WILL INCUR A RIDICULOUS RETURN FEE.

idris koolwijk

Feb 25,2022

Momenteel wacht ik al 3 maanden op een niet ontvangen shirt. Ik heb alle documentatie ingeleverd en al met 4 verschillende medewerkers contact gehad. Het bedrijf is onbereikbaar… Kwaliteit van de kleding is goed, echter zal ik hier niet snel meer bestellen.

Kika prvi

Feb 25,2022

So I ordered 5 Items from the site, received 4. I tried calling their customer service and their head of office a couple of times for literally 45 min and they hung up everytime after a couple of min of ringing. I called the store about the missing item and a guy Gianni picked up, the dude was helpful in explaining what I could do about the situation. I could return the items in-store because I bought them at full price, and I can pick up the missing item in store.

feto goksu

Feb 23,2022

Oktober voor 240€ retour! Nu vandaag 23-02 nog geen geld terug en niet eens contact kunnen hebben met iemand! Reageren nergens op klantenservice bestaat niet!

Floor

Feb 15,2022

Horribe, horrible customer service! I ordered 27th of October and received only one of the products I ordered, together with 4 other random products. Not my size, not even close to what I had ordered. I tried to email, call and reach the. Two whole months later I finally made some contact (somebody picked up the phone). I had to send photo's of what I received, but had to try really hard to get a returnlabel to return the products (for free) which I didn't want. We are now 4 months past my order date and I STILL haven't seen any money. In the meantime I am completely ignored by customer service.

Kelly erenstein

Jan 27,2022

Trui besteld maar was iets te groot kan niet retourneren als je belt nemen ze niet op mailtjes worden geweigerd kan op geen enkele manier contact met ze krijgen koop hier niks!!!!

Djome

Jan 20,2022

Bestelling geplaatst, 2 artikelen van de 3 binnen gekregen. Gemaild gebeld maar geen gehoor! Pas op mensen koop hier niet. Nu al 2 maanden niets gehoord ik kan fluiten naar mijn geld en product ! Zeer slecht

BN

Jan 19,2022

They make you pay the return!! Ordered a 50 eur item that didn't fit and despite living in Amsterdam but "not allowed to return the item in-store" I paid 8 eur to return it! NEVER AGAIN - after checking with people and reading this I wish I'd done it sooner - general opinion this brand is a joke

Leila Zejdlik

Jan 17,2022

Slecht bedrijf, slechte service! Trui retour gestuurd, is aangekomen en na 1.5 mnd nog geen geld retour. Wordt niet op mails gereageerd en telefonisch zijn ze niet bereikbaar. Ze hebben wel tijd voor het plaatsen van berichten, aanprijzen van hun waar op Facebook etc. Stelletje rukkers, NOOIT IETS KOPEN BIJ DIT BEDRIJF! Hoop dat ze t fatsoen hebben alsnog mijn en andersman geld terug te storten!!!

Nikolas

Jan 15,2022

Katastrophal 1. Retoure auf eigene Kosten (18€) 2. Weder Bestätigungsnachricht bekommen, noch antwortet der Service auf jegliche Nachrichten 3. Jacke zurückgeschickt, das Geld habe ich bis Heute nicht zurück bekommen (270€) 4. Zudem unheimlich teuer Zusammengefasst desaströs und im Grunde Betrug.

Cameron C

Jan 14,2022

When everything is smooth, it's a great store. However you can only be as good as how you act in response to customer issues. In my case I have a monogram print jacket purchased mid December which has an inactive/invalid tracking generated and has still yet to arrive. Multiple attempts to contact them via email and social media have yielded no response. This was my 2nd online purchase (first being all smooth), and I'm seriously put off from ordering again. Thankfully I purchased via credit card so getting my money back via chargeback will be possible if necessary, but I'd rather have my item quite honestly. I'd advise anyone purchasing online to use a credit card for the added purchase protection in case of similar issues to mine and many others. The London store is brilliant however, definitely head there.

Sibel

Jan 14,2022

Hele snelle levering echter op de website staat retourneren gratis is terwijl dit niet klopt moest alsnog retourkosten betalen. Belachelijk! Ik lees dat mensen heel lang wachten op hun geld, hoop dat ik mijn geld wel snel terug krijg.

Laura

Jan 12,2022

Ik bestel hier regelmatig en altijd snelle levering en goede producten. Laatst heb ik een pakket geretourneerd en die is op 7 januari aangekomen. Op 12 januari mijn geld al op de rekening.