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Dales Cycles is the biggest independent cycle retailers in the west of Scotland, serving the UK for bikes and accessories from Specialized, Giant, Scott, Cube, Ridgeback, Genisis, and Pinerello.
Reviews 701
Nick Severson
Oct 09,2020Very fast, friendly, and high-quality service and top notch gear as always!
Brian Green
Oct 02,2020Very good easy to order & delivered when i was told it would be only down point was i was not kept up to date about the delivery as i had to email dales cycles to ask.but when i did i got a first class responce so thankyou
Dan Portus
Oct 01,2020Quick and simple. they had the product in stock unlike many other places. they turned around really quickly and offered interest free finance. overall I was really impressed. never used it before I definitely use them again
GaryM
Sep 29,2020Excellent Service from start to finish. Great communication throughout. Highly recommended.
customer
Sep 28,2020Delivered the bike we wanted much quicker than other stores we looked at. Thank you Dales Cycles.
Lynne
Sep 27,2020Great service
Douglas Armour
Sep 26,2020I highly recommend Dales Cycles. I bought my first electric bike at dales and the sales assistant was excellent. On my first service there was an issue with my bike and I received a call from the mechanic to explain the issue and what was being done to rectify the fault. The mechanic contacted me a few days later with an update. I visited dales cycle shop to discuss the issue with my bike. Sales assistant went over and beyond to resolve the issue. I left the shop a very happy man with a brand new bike. I’m so glad I bought my bike locally (Dales Cycle) as the service from all departments was first class. Services/repairs are simple to arrange on there website and communication is excellent. I would highly recommend Dales Cycles to anyone looking to buy a bike or accessories.
graham
Sep 25,2020Excellent service & communication - thanks
EP Glasgow
Sep 24,2020Excellent, very helpful and friendly service
JB
Sep 21,2020Excellent service all around. Communication with post sale support was very quick and informative. Had the same experience in store, very helpful and efficient. Definitely recommend to my friends and family to use Dales.
Eileen Canning
Sep 20,2020Staff all very helpful ,as an inexperienced cyclist found staff to be informative , thorough , friendly and particularly knowledgeable and enthusiastic.
Adam
Sep 17,2020Awesome bike. Ready to ride, setup was excellent. Collection quicker than anticipated.
Kamil
Sep 15,2020Their customer service is second to none. They reply promptly, are always happy to help and go the extra mile for customer. Totally recommend Dales Cycles!
TONY NEWBY
Sep 13,2020Good service. Delivered on time
Stuart Ashe
Sep 13,2020Great service in challenging times
Martin Mbithi
Sep 10,2020Excellent and professional service right on time.
Mr Jerry Sullivan
Sep 09,2020Had an issue with purchase of inner tubes.Dales promptly organised immediate replacement.Good service and advice from staff.
Tom Bartlett
Sep 08,2020Superb service!
Miss Elizabeth Hunt
Sep 06,2020Great customer service. Friendly and helpful. Thank you
Mr P Thomas
Oct 09,2020The service from Dales was unbelievable, I was really impressed. Thanks particularly to Callum. I’ve been trying to find a ATX in purple for my daughters 8th birthday, and they pulled out all the stops and got it here with a few days to spare. They kept me informed at every stage, and beat the factory delivery date by a week or so. I now have a very happy little girl, which as every parent knows is something you can’t beat. Thank you Dales.