Dales Cycles
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Dales Cycles is the biggest independent cycle retailers in the west of Scotland, serving the UK for bikes and accessories from Specialized, Giant, Scott, Cube, Ridgeback, Genisis, and Pinerello.
Reviews 701
Lesley
May 26,2020Excellent service and social distancing observed by all staff. As always, very knowledgeable about the bikes and spent time making sure we knew how to handle our new e-bikes and that they fitted correctly. Great quality bike and a great experience during lockdown.
D Keir
May 26,2020All bikes arrived in perfect condition, no problem getting a bike replaced that didn't suit. Quick delivery considering the circumstances.
ailie Ord
May 26,2020Great service.
Consumer
May 25,2020Excellent and speedy service in a difficult time. Thanks guys
Nicole Gillespie
May 25,2020Excellent service all round
CG
May 25,2020Still waiting on item being despatched. Having chatted in this is apparently due to supply chain being slowed down during Covid. Item had shown as being in stock which is why I chose Dales, I wanted to give trade to a local company. Understandable that things are being slowed down, but if something is not in stock - amend the website.Dales is a great shop, the staff are very helpful and knowledgeable but got pinged this survey relating to this one specific purchase. Would not view this as an overall view of Dales who I have generally had good experiences with previously .
Graham Jackson
May 25,2020Incredible service from start to finish, was kept up to date with all the developments on my new bike . Very good team to deal with... 5 stars Thankyou
Colin
May 25,2020Fantatsic service even under difficult lockdown conditions. After purchasing ebike online I was updated personally on progress via phone, bike was ready ahead of schedule and the uplift in a socially distanced manner was seamless. Great service.
Lynsey Knight
May 25,2020Great website, fast and friendly delivery. Paid extra for ready to ride option.. Worth every penny. Thanks Dales!
Jon
May 24,2020Very few punctures with armadillo tyres
Ben J.
May 24,2020Wonderfully helpful via their online chat, quick deliver and great aftercare. I’m a return customer and I can never fault Dale’s Cycles in the slightest.
E Cole
May 24,2020Fantastic service
Russell Barrie
May 23,2020Excellent service and great piece of kit
Heather
May 23,2020Website easy to navigate, ordered and was told would be dispatched in 10-14 days and would collect from store and it got delivered to my house already built within a week! Great service
Richard
May 23,2020Great service, great bike. Delivery was on time and excellently packaged. Very happy.
Andrew Scott
May 22,2020Mechanic and sales person both spent time going over any questions I had. Felt no rush or pressure at hand over of unseen bike that I had purchased on line
Miss Joanne Hamilton
May 22,2020Easy to use online service. Excellent bike building service. The only downside was the very short (less than an hour) notice period between my bike being dispatched and arriving. As I shift worker, I often need a fair bit of notice however fortunately I was home. I'm not sure if this is reflective of the current Covid-19 situation. Very prompt between ordering online and being on my doorstep. Would definitely recommend.
Kl
May 22,2020Top class so they are
Andrea
May 22,2020Fantastic and efficient service considering the current circumstances. I definitely recommend it.
Alistair Colman
May 27,2020Have bought from dales for over20 yrs,wouldn't change a thing👍👍👍👍👍