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Dales Cycles is the biggest independent cycle retailers in the west of Scotland, serving the UK for bikes and accessories from Specialized, Giant, Scott, Cube, Ridgeback, Genisis, and Pinerello.
Reviews 701
Magic
Apr 23,2020Minor issue with an order - item out of stock. All solved quickly and with a smile,. 👍
lonsey
Apr 23,20205 star service. Always get my bikes here, staff know their stuff, never oversell and make sure the bike is right for you. Would highly recommended.
KS
Apr 22,2020Excellent service. Good communication and my bike arrived very quickly. Thank you so much!
Mr Trevor Peach
Apr 22,2020Very good experience and kept up to date with order in an exceptionally difficult time
Drew
Apr 22,2020Given the lockdown, staff at Dales have been so helpful over the telephone with very good advice and comment. They have also kept me very well informed about the progress of my order. I look forward to receiving my Cube Kathmandu Exc 500 early next week.
john
Apr 22,2020Perfect service.
Craig Murray
Apr 21,2020Staff were very accommodating to my requirements. Extremely helpful. Have won me over and would use Dales before any other shop now.
Mrs Angela Fitzpatrick
Apr 20,2020Efficient responces
Sharon Gavigan
Apr 20,2020As always an excellent service
Stephen
Apr 20,2020Fast service, product great. Thanks to Dales.
Mark Dempsie
Apr 20,2020This is my second bike from Dales and the service has been great. this time, the bike was for my wife and we had to buy it over the web due to the current restrictions in place. When i called up, the team were extremely helpful to make sure the sizing, etc, was correct and they were on hand to help as much as they would have been had i purchased in-store.
Craig Murphy
Apr 19,2020Great service and support from Dales after new bike purchase. Good sales advice, honest delivery updates and advice regarding finance when buying the bike on-line. Bike delivered on time and ready to ride after fitting pedals. Great after sales support and advice.
J Percy
Apr 18,2020I would highly recommend Dales Cycles. Despite being in the middle of a global crisis - my order was dealt with swiftly and professionally. Ordered 2 cycles and could not be happier. Thank you for going that extra mile!
Ewan Rankin
Apr 17,2020Not heard anything since I placed an order.
Gillian
Apr 17,2020Brilliant service, third bike we’ve bought from Dales since December ! Can’t recommend enough !!
Jennifer Burton
Apr 17,2020Excellent service, I made an error and ordered the wrong size of bike, Dales cycles kindly rectified this for me. Delivered promptly. thank you.
Unknown
Apr 16,2020Brilliant service from everyone during this really tough time
Vali
Apr 14,2020Very good and good product
Carolin Juptner
Apr 13,2020Fast delivery and good customer service!
John Cree
Apr 23,2020Terrific service and brilliant product. They could maybe improve their communication with the customer after sale has gone through but such a minor issue it is barely worth talking about.