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Dales Cycles is the biggest independent cycle retailers in the west of Scotland, serving the UK for bikes and accessories from Specialized, Giant, Scott, Cube, Ridgeback, Genisis, and Pinerello.
Reviews 701
Customer
Mar 14,2020Excellent price on an old model bike. Quick delivery. Some damage in transit sorted very efficiently. Would definitely recommend.
Robert Powell
Mar 12,2020Great service and communication.
Adrian White
Mar 12,2020Accurate description, sensible price and speedy delivery
Mr C
Mar 11,2020Excellent customer service. Prompt delivery and communication.
DAVID WOODWARD
Mar 10,2020Great service thanks
Peter Maugham
Mar 02,2020Great company to deal with and very fast delivery will shop again
Mr J Cooper
Feb 25,2020A quality service from Dales Cycles as usual. Customer care/service is excellent. Booking a repair/service is straight fwd using the 'workshop website'. Very helpful advice from both the sales team and the mechanics. Support your local bike shop.
Etienne
Feb 23,2020Bought From Dales website online but went to stores first to check size. No problem at all friendly and helpful staff.
Sinclair customer
Feb 16,2020Great service and competitive price
sarah bell
Jan 27,2020The item I ordered was not in stock despite it showing as being available on the website. The refund took nearly a week via paypal. On the plus side I did get an apologetic phone call from the store manager.
Richard
Jan 17,2020Really great service from Dales cycles. Great price for a bike, arrived quickly (when promised). Fully assembled bar minor packing necessities (as explain when ordered). Great. Problem with some small damage was rectified quickly, courteously and professionally with emails answered promptly (many thanks Jim). Can’t recommend enough.
polisher
Jan 11,2020Ordered item not in stock
AC
Jan 09,2020Another speedy delivery and correct order. Thanks again.
Mark Smith
Jan 08,2020Great products at great prices with excellent customer setvice
Frank Yardley
Jan 06,2020Product as described. Prompt delivery...good service
Ronald Gillie
Jan 05,2020Very helpful, got what I wanted.
Craig Hannah
Jan 05,2020My second purchase from Dales, a few years in between bikes, but very happy with the initial enquiry and then the purchase of my new E bike, from start to finish this was seem less and the customer service was excellent, something that is sadly lacking in other shops these days. Would certainly return for any future purchases.
Caroline Vile
Jan 04,2020Great service and fast over Christmas x
Martin McInnes
Dec 30,2019Fantastic service.
Scott Gibson
Mar 15,2020Quick delivery of product. And good product. Also bought my bike from these guys recently and their knowledge is second to none .