Décor Interiors is a family run business based in Glengormley town centre, Newtownabbey. We are retailers for a stunning range of Home Furnishings, Wallpaper, Paint & Fabrics. We have the latest collections by Harlequin, Sanderson, Zoffany, Designers Guild and many more.
The sample arrived on time.
Was well worth the wait purchased a mirror and its gorgeous emailed a few times for updates very quick responses will deffinatly return to get more items
Poor communication , by that I mean zero communication . Placed an order on 16/3/23 with no delivery date given, to them be emailed on 21/3 to say isn’t in stock and due in on the Monday. (21/3/23)Have emailed 3 times since over last few days, no response. Refund requested , no response . Still no update on tracking app, 2 weeks after order placed so absolutely no idea when or if this will ever be delivered.
I ordered 5 samples of a panel type wallpaper allowing me to get an idea of one complete panel but instead I got samples of the bottom left section of one panel which completely defeats the purpose of ordering 5 samples.
No delivery date, comms is poor, my order was meant to have shipped on Friday the 25th March, I emailed and got a response back saying it would be shipped on Monday 28th instead. As of today I am yet to receive any confirmation of shipment. Some proactive customer service especially when delays are expected would be good. I was so excited to find this store online however now I am starting to think I made a mistake patronising them.
I placed my order at the beginning of March. Received an email confirming receipt of my order and telling me that they getting my order ready to ship. I've heard nothing since. I have been sent no delivery date. I have emailed customer service asking where my order is and received no reply. I've reached out again. This is extremely disappointing.
Straight forward and professional service
Very long delivery time which was chased twice. Was told out of stock but wasn't told until I chased. Product though good
Ordered item on the 26 February and received email on the 27 February to say item was on its way. Didn’t hear anything so on 3 March sent email to find out where the item was. Did get a prompt reply to say it was at the warehouse. Received item on 4 March by DPD on a 24 hour delivery from Lancashire. Think perhaps the order wasn’t activated till my email was received.
Delivery time was accurate. Arrived safe and undamaged. Lovely quality and looked exactly like what I had ordered.
My fav shop. Have shopped here a couple of times and the service is fab!
I hadnt ordered from this company before but the mirror I ordered is brilliant. Really good value for money and arrived quickly and well packaged. Will be buying from here again.
I have not yet received my paint sample which I paid for. Please advise.
I used it for a sample because they quoted the cheapest price. The sample was large enough to compare with my decor and I will buy from them because they quote the lowest price and come with the best reviews. Highly recommend
Very Speedy delivery! Order geometric cushion. Well packaged.
Very good communication , item looks exactly described. Thank you.
My paint tester was the wrong colour, but the correct colour was quickly despatched to me.
Not much point in this as they take negative reviews down.
1/2/2023 This company were very helpful and even got back to me quickly re a query about delivery of my rug. The rug arrived safely and was securely wrapped and of extremely good quality. I would definitely buy from this firm again.
Heidi Madsen
Apr 04,2023So, the item is great. The delivery time and communication decidedly lacking. Item ordered on 14th March, arrived 3rd April. I chased up the order once by phone and once by email. To their credit, I did get a swift response to my email and woman I spoke with was helpful. Item very reasonably priced. Would buy from again if I couldn’t find an item I wanted elsewhere, but wouldn’t hold out any hope of the 3 - 5 day delivery time their website suggests.