Décor Interiors is a family run business based in Glengormley town centre, Newtownabbey. We are retailers for a stunning range of Home Furnishings, Wallpaper, Paint & Fabrics. We have the latest collections by Harlequin, Sanderson, Zoffany, Designers Guild and many more.
Product arrived as detailed in invoice , perfect condition and as described.
SCAM DO NOT ORDER FROM THIS COMPANY! Ordered a floor lamp in the sale and did not receive the item. Received no communication from company as to when the lamp would be sent out. After 2 weeks I chased this up to be told that the lamp had been sent out but the delivery driver had found the lamp to be damaged and therefore it had been returned. The company then informed me that the lamp was out of stock and they would issue a refund. When checking their website the lamp was still showing in stock and was now double the price. When I emailed the company asking if they would resend the lamp out the said that this was an error and had updated their website to show that it was out of stock. 24 hours later the website was showing the lamp back in stock still at the higher price. The company then stopped responding to all emails and no refund was issued. A claim was made through my credit card company to claim back the money.
Delivery time was exceptionally long and no communication to say it would be or why
2 weeks after placing my order it hasn’t been dispatched. I would not recommend this company to anyone. The only communication I’ve received was reply to my email telling me that there was delay and my order will be despatched end of next week. They basically took the money but failed to send product I purchased. I will not shop there again that’s for sure.
I love my tables. Thank you.
Do not use this company. I ordered some furniture paint it never arrived. I chased several times to be told that the courier had disposed of it and they would issued a refund. Several emails and weeks later no refund has been issued. I have raised a dispute with my bank.
The order arrived late . I had not been notified there was a delay until I chased it up . Then as I was away on holiday it was very inconvenient. The delivery company they used were not very good . I requested the delivery be re arranged by a few days.which was completely ignored and my piece of furniture was left on my doorstep unsigned for. In cardboard packaging. I was not very impressed.
Accurate size information, food delivery arrangements
I ordered some stuff should get them in 3-5 days called them after 6 days they told me I have to wait another 5 days that’s ridiculous
Samples ordered easily and were received super quick. Thank you
First rate and rapid service.
Quick efficient and friendly. First class
Lovely, just what I wanted and look amazing in my kitchen. Speedy delivery thank you.
Very easy online shopping. Fantastic service. Amazing products at incredible prices. I will definitely shop again
Terrible service. We ordered wallpaper from here specifically because of the 3-5 working day delivery time. We needed this as we had our carpet booked to be fitted a couple of days later. On day 4 we received an email saying that the wallpaper had been shipped. 3 days later there was still no sign of the wallpaper. I emailed customer service who assured me they would find out where the order is. No response. I emailed again the next day and was told the same. Still no response. The same again the next day. The order finally tuned up 2 weeks later following a lot of emails back and forth and me having to go directly to the supplier. Safe to say that we won’t be purchasing from this company again. I’ve never actually left a bad review before but I found this service particularly poor and stressful as a customer I felt I had to.
The product, the service, the delivery.
Wanted to see more of canvas and they were happy to take some photos and WhatsApp them to me 👍 Prompt service too
Ordered two diffusers and one arrived with missing reeds,rang shop and explained and told them this was a gift,they said had none in stock and were due in the following Monday,The reeds arrived week later,too late to give the diffuser as needed for previous Friday,will never use this shop again,not even a note of apology included and wrong colour of reeds sent
I love my mirror delighted with it it is a little stressed looking which I love look’s even nicer than pictures thank you x
Malcolm Kennedy
Oct 10,2023Very pleased