We have just had our defibrillators serviced by Defib Store Ltd. We also chose to hire loan defibrillators whilst ours were being serviced. We were really impressed with the service we received as we were updated on our order every step of the way. I would definitely recommend Defib Store Ltd.
Endeavour Woodcrafts CIC did not really know what defib to buy or rent nor the advantages or disadvantages of either. We had no idea on finding a training session for the staff either. After researching on line Rent a Defib was our choice of supplier and we were not disappointed. Our contact was Vivienne Nicholls who was fabulous from start to finish! Communication was easy, straightforward and clear. She arranged for the paperwork to be sent, the defib to arrive and the training package was included. Thank you for making the process so easy and the machine is of course as expected from this company - first class!
On behalf of Chester Scouts I've bought pads, batteries, and a complete AED with cabinet from the Defib Store, and have never had a problem with them nor the company. The staff (expecially Luke) have always been incredibly helpful, they certainly know their stuff, and nothing seems too much trouble for them. In short, they take their job as seriously as their customers do
Our company required a Defib on fairly short notice and Vivienne from RentaDefib was very helpful in making this happen for us. Highly recommend for anyone requiring a good professional organisation to help them out. We will certainly use them again in future.
Defib store regularly provide defib machines to my organisation for short term rental. They always provide a fast and helpful service and the devices arrive in great condition and on time. Pick up service by courier is easy and convenient. I highly recommend the company and will continue to use them.
Defib Store have been extremely professional with the supply and regular maintenance of the unit - just hope we never need to use it!!
Quick helpful service. Easy delivery and pick up. Great product. Would 100% to future users.
Great service from the team, we have recently selected Defib store for our AED replacement program, they have been responsive, helpful and deliveries were made on time. Great company to work with, would very much recommend
Very happy with Defib store. Good prices and good service. Chris in particular very helpful. Recommend.
Excellent service from Vivienne Nicholls and team. Vivienne very helpful with any issues. No problem returning after rental period. Would recommend.
Excellent customer service and not a shocking price tag too
Was very easy to set up and staff were very helpful.
Great service and communication. Always delivers on time,
Really easy to setup and use. Vivienne has been brilliant helping us to get things up and running. Service is a great idea to ensure you have a key piece of equipment, which could essentially save a life, without having to raise significant up-front funds. A key thing is the included ongoing maintenance which this service provides, which ultimately gives peace of mind. Thankfully we are yet to use it so I can't comment on the service as such.
So far so good, quick easy process.
While we cannot review an item that has not been used, and hope never to have to use, the service provided by RentaDefib has been high quality. Fom the sale to answering questions. Vivienne Nicholls has been excellent in liaising with us. we have carried out the defib monitor check and everything is still in date. so we are very pleased. (Pennfields bowling and social club
While it is difficult to review an item with have not used, and hope never to have to use, the service provided by RentaDefib has been high quality. Vivienne Nicholls has been excellent in liaising with us on what defibrillator requirements best suit are company and has been proactive in servicing our needs.
I placed an Order with the Defib Store and accidentally ordered the unlocked cabinet instead of the lockable version. I spoke to Chris, who instantly resolved the matter and organised for the cabinets to be exchanged. Chris provided an efficient and professional service and was very friendly and helpful throughout. Many thanks for a smooth transaction!
My defib was used in anger to safe a woman's life, when it came to replacing the shock pads on the sp1. Ben at defib store was excellent in getting a new set of shock pads sent to me quickly so that the defib was back in service again. Customer service was so helpful and efficient can't thank you enough. I'd highly recommend defib store for all things defib related.
Hayes
Nov 02,2023Hired a defib for a month in the summer. Service was excellent. No problems with ordering, delivery, collection etc. Very reasonable rates. Would recommend.