I called because I had made a mistake when I opened a package and threw away an importnat small item I needed. I called and they sent me a replacement, no questions, no charge. They now have a customer for life!!
Love Didriks selection; they have the highest quality cookware, dinnerware, and home furnishings. And the service is great; they really know their stuff.
Excellent merchandise, excellent service.
I have purchased wind and other barware twice now. Prices are very fair. Delivery was timely and extremely well packaged. I will use them again.
Very fast ship. Excellent packaging. Simple transaction fulfilled beautifully.
Everything went smoothly with the order except I asked for gift wrapping and it didn't get done I Think the manufacture was suppose to do the gift wrapping
Beautiful selection of home goods and extremely helpful personnel.
Phenomenal company with all star employees. I ordered a Barlow tyrie set after speaking with Jonathan who was very well informed about teak products. He sold me the benefit of going with the best brand in class. Product arrived in time but one chair was damaged in shipping. The company was apologetic and send me a replacement promptly. I haven't opened the replacement package yet and I hope it is in good shape but in any event - I would do business with Didriks again and forever. Amazing product selection and phenomenal employees and customer service. 5 star!
Great service and help!
The store had great products and the saleswoman was extremely friendly, helpful, and focused. I bought a gift for my sister and it was shipped promptly.
Terrific store, beautiful presentation, great range, helpful and pleasant staff. Best place for gifts at all price ranges
Great customer service! Very knowledgeable about products and also quite helpful w/ conceptual thinking about what would fit (outdoor furniture) and be most useable/versatile. We've been recommending you to others already! Many thanks!
Fabulous in every way
Great selection of high quality goods, attractively displayed. Friendly, helpful, knowledgeable sales staff.
We bought two beautiful pieces for a gift and they were shipped. Unfortunately, they arrived in pieces. Didriks was as helpful and responsive as any store could be and immediately solved the problem. I was very pleased with how it all worked out.
Got my knives sharpened there and it was a great experience. Quick turnaround (2 days) and if anything they're sharper now than when they were brand new.
Great merchandise and very helpful and knowledgeable staff.
Great service and great product. Meghan Day could not have been of more help, not only with the cushions we ordered but also in locating an out-of-stock large Barlow Tyrie umbrella canopy to replace a broken one. Too bad we don't have anything more to order. Meghan would get my vote for Customer Service Person of the year!
From search for to arrival of ... perfect all the way!
Judith
Jun 22,2017Everyone who works at Didriks was great. I had to order something from Europe, and no one phoned me when it arrived, as they said they would. Easy to let things like that slip, but I finally had to call to find out that the merchandise had been there awhile.