my customer service experience was perfect....from sale pricing to delivery...flawless. thank you for such great employees.
Great products. Great displays.
While I have only had 2-3 orders with Didriks, I have to say they have excellent systems in place to deliver customer service at a superior level. Two items I chose were things that are made by their manufacturer to order and I was kept abreast of timing to both get that item in stock and ultimate shipment. Packaging is amazing and you are assured that your item, no matter how big or small, is delivered flawlessly. I am not sure that any other company has this standard of quality in today's market.
Service was attentive and thorough before the holidays and the selection was great.
Great customer service, not to mention fabulous finds!
They have the best brands and beautiful pieces. The staff is friendly and super knowledgeable.
Everyone in the store was so helpful. Didriks was my "go to" store for all my holiday shopping.
Items exactly as described, very well packaged, shipped quickly. Would recommend.
Great staff with lots of knowledge. Love their new location. Super selection of productions - good quality.
Didriks provides prompt, reliable service. Also, Meghan gives accurate product information over the phone. I had a problem that was taken care of immediately, and so would have no reservations about recommending this company.
Best kitchen shop in the area. Friendly and knowledgeable owner.
Helpful staff and top quality product lines. I found exactly what I was looking for and one item was wrapped and shipped while I was in store. A cheerful store with excellent display
Outstanding continued kindness and service by Sayuri and her team, especially at a very busy holiday time. Personalized care with on time delivery for my family from the east coast to the west coast, complete with gift wrapping and message card!
I purchased a beautiful set of David Mellor Chelsea flatware. The set is amazing. Quality beyond anything else I’ve seen. The service was outstanding. Some pieces were on order from England but they were delivered earlier than promised. The shipping from mass to nj was basically overnight.
Only the best things are found here. Quality, style, and function in every department Staff are knowledgeable and helpful. Store is nicely merchandised
Great store, great service, great inventory.
Highest quality home utensils. Basically a treasure chest.
Very knowledgeable, great products and service
Very helpful and knowledgeable staff
Mary
Jan 09,2019I was in the store for 10-15 minutes before one of the 2 woman asked me if I needed help. Then she said one of them would be with me in a couple of minutes, but another woman came in after that and she was helped immediately. Finally I am helped and I had 3 questions about different products and my questions where answered, but she was very impatient and not fully engaged. I just told her thank you but just go back and help someone else. A few minutes later I purchased 4 items and went on my way.