Great service from Ashley, prompt response and equipment is of good quality! Would definitely recommend
Placed orders for footballs online and needed to change delivery address so emailed them. I had a prompt reply from Curt who made the amendment requested quickly and was very helpful - great service thank you.
Just used Discount football kits to supply all the balls and kit needed for our under 13s team. Great service, price and communications. Especially from Curt who helped out with any questions through email. Thanks. Adam
I recently purchased 5 Nike training balls as found the cheapest price anywhere online. The items were delivered within 2 days which was faster than expected. Having inflated all 5 balls, the last one kept losing air out of the valve and deflated. I contacted them and they apologised for the faulty ball and have already sent a replacement. Phenomenal customer service and would highly recommend to anyone!!! Thanks again for making the faulty item no problem at all
Items advertised on the website were not in stock which was disappointing but Ashley was quick to offer an alternative which was in stock. A quick response ensured this was resolved.
Fantastic response to Curt & the team to an urgent order request. Great service all round - thanks!
Well what a fantastic customer service team. This was the first time i have used Discount football kits!!! I had placed a large order for my son and forgot to order one item that was needed, i emailed them and they got back to me with in a few hrs,Temii was a great help nothing was to much trouble as i was unsure about a few things but Temii sorted it all out for me. I think this has got to be one of the best customer service teams i have come across in a very long time. I will definitely be using this company again and tell my friends all about it.
Discount Football Kits have gone out of their way to be supportive to a mistake I made. They certainly didn't have too. Quick delivery. Efficient response to my email. Great products.
I ordered these posts on Sunday not knowing how long they might take to be delivered because of Covid-19, I emailed as well desperate for them to arrive as soon as possible. I got a lovely email from Curt Monday who said that he would prioritise my order and would dispatch straight away. My goalposts arrived on Tuesday! Could not happier, excellent service, will highly recommend! Thank you!
They do great prices i cant fault that but make sure your order is correct as i ordered a bag of water bottles and some balls but ordered the wrong size at about 8pm at night 20min later i sent an email asking to change the size the next morning i was told it was too late the order had gone to warehouse not dispatched tho so if i wanted to exchange i would pay to return the parcel so ive just cancelled and trying for a refund i have now had my order amended by a great guy called curt who has now said they will pay the returns and also refund shipping so i am now exchanging for the right sized balls
ordered twice now both times were delivered in 1-2days can't fault them
Great service, great prices and even did a first class job with refunding an item I had a problem with. Would highly recommend!
Excellent value at an amazing price. Clear details on delivery from Customer services and it actually arrived sooner than I expected. Will definitely be using again and would definitely recommend.
I had a slight issue with adding items to the basket, so i emailed the team to see if they had any ideas. Liam got back to me within 10 minutes and asked me to explain my process, after an email exchange it was found that Chrome was the issue. Liam resolved my issues and continued to work in the background whilst i sorted my order out, it was a fantastic service and one i will definitely use again. I also found that Discounted football kits are actually the cheapest and had the stock in, so i saved money and experienced great customer service as well! Bonus!
I made two orders over the last 3 days and added to both after the order was placed. Great customer service and delivery was made the next day.
Absolutely terrible service..they accepted a debit card payment which they then said wasn't possible. They allowed me to order stock they dont have, because they"re stock is not live. I had to pay by bank transfer which I'm still waiting to be refunded.. about 15 emails and no refund.
great prices. excellent customer service. next day delivery. would highly recommend.
Very happy with service. Delivery was quick and all items were as described. Will use again
I wish I could give more than 5 stars!!! Our U10s girls team wanted to get a shirt for Jordon Sinnott who tragically passed away. The team couldn’t have helped anymore if they tried! AMAZING SERVICE!!! Thank you!
John
Jul 18,2020Forgot to add an item to my order. Emailed to ask if this could be done. My issue was dealt with very well by Paula, she was able add the items forgotten and also keep me updated with all the products I had ordered. My order will now be sent out with very little delay. A fantastic service and a very good company.