To leave a review you need to be logged in
Reviews 920
Lennex
Feb 15,2023Great customer service, had personal messages from several members of Donna Ida keeping me up to date and replied promptly to my request. The product arrived and was beautifully wrapped and quality and fit fantastic. I am very happy
Rachael
Feb 15,2023Exceptional customer service and amazing Jumpsuit. Thank you 🙏
Jill Landow
Feb 14,2023I love the jumpsuit!! The 2nd jumpsuit style I have purchased. I am a hard fit as most jeans are too big and I find myself returning. I love both. Sizing is perfect & very flattering!! I also love that the styles are unique as I live in NYC. I get tons of complements. Thank you!
GINA CONNELLY
Feb 12,2023Excellent service !
Jennifer Hansen
Feb 10,2023Valentina was very helpful & the jeans are beautiful.
Radka
Feb 07,2023Great quality jeans and absolutely superb customer service. So wanted to give you 5 stars but unfortunately I'm very disappointed with the £7 delivery charge and another £7 to return the package. This is an extortionate price, and put me off from ordering more styles as was unlucky with the sizing of my fist pair and had to return them for a smaller size. That added £21 extra to already a pricey product (lucky to get them in sale).
Lexi Barbuto
Feb 02,2023I had followed them on Instagram as I was looking for jeans and had a really hard time finding something that fit perfectly, even when shopping in the stores here. They had DM’d me to see if I was looking for anything in particular, and I asked if they had any US stockists. They mentioned that they didn’t currently, but that they could help me find what I was looking for and offered me free shipping and a 10% discount. They were so helpful when I gave my size height and styles I was interested in that when the suggestion arrived it fit like a glove. It also arrived with international shipping three days later , I could not be happier with my purchase. I could not be more impressed with the customer service and I would recommend to everybody.
Sharon Caplan
Jan 30,2023Really good customer support
customer
Jan 30,2023The service was the best I have ever experienced….personal, efficient and friendly.
Sarah
Jan 29,2023Love my new Sadie jumpsuit in black (I’m tempted to get a blue one as well). Great shopping experience. Fantastic , personal service from Tash and very prompt delivery. Thanks Team Donna xx
Satisfied customer
Jan 28,2023Fantastic service as always from the lovely Tash and spot on advice re sizing
LAURA CHILDS
Jan 28,2023Always the best experience receiving your Donna Ida box. Speedy delivery. Helpful team. Beautiful packaging and my jumpsuitbin midnight mission is my new favourite. Thank you x
Lizzy Freeman
Jan 26,2023Annelise is always a superstar and the jeans are just amazing 👏 😍
Katrina Hopkinson
Jan 26,2023Super helpful and efficient ! Speedy shipment, next day arrival and presentation on arrival is lovely. Extremely happy with my Sadie, amazing quality !
Katherine
Jan 25,2023Unbelievable customer care. Tash responded immediately to my enquiry. The customer support is always thoughtful and nothing seems to be too much to ask. There is a genuine care for the customer getting the right product and best fit. My jeans came beautifully wrapped in a reusable Donna Ida bag which is great for sustainability. I have worn them already and they are amazing. Another pair for my collection....
Mrs McDonnell
Jan 24,2023Great experience from order to delivery, love my new jeans. Highly recommend 🙌
Nagham Osman
Jan 24,2023It’s easy to find what I love on the website. My Queenie jeans was delivered on time and I appreciated customer service after purchasing. I can’t get enough of Donna Ida.
Stephanie Carey
Jan 22,2023Love the jumpsuits,so comfortable and well made
Joelle Webb
Jan 22,2023I am always amazed with the purchase of the Jean as the girls are always getting my sizing right. The Jean is so soft and so comfortable to wear too.
Milla Elder
Feb 15,2023I had been contemplating buying the Cassandra jumpsuit for a while…often I find jumpsuits a little short or just not quite right, thus eith extra long body is amazing - super flattering and I just wish I’d invested sooner! I had brilliant help from Valentina via WhatsApp and her advice was spot on. Thank you 🙏 x