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Reviews 433
Jeannette
Mar 03,2024Very happy with my doorbell excellent quality 👏
Jan Nicholls
Mar 03,2024Unfortunately, I still can't get the bell receiver to work. The instructions are appalling but searched the internet for an answer. I took the battery out of the bell, put it back in again and put the batteries in the receiver within 20 sec of doing this. but still, they won't pair.
Mike Beel
Mar 02,2024Excellent product
Marie Doherty
Mar 02,2024Prompt delivery, good price
Robert Harding
Mar 01,2024I make a point of not over-egging any reviews I leave for service from a business, but Doorbellword is really exceptional. Initially, I asked a technical question about connectivity with an existing old-fashioned doorbell to add wireless sounders, and got an answer almost by return. Then I ordered and the kit arrived, again almost by return. They sent me exactly the right kit and it works just as I wanted. One sounder was faulty but that was not Doorbellworld's fault. It was immediately replaced without question. How could that be bettered for customer service?
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Feb 28,2024I bought a doorbell which turned out to be nearly 6 inches in diameter. But that was not really the problem. The problem was the communication, which blamed me, seemed to ignore that that is not a size, agreed I could return the item, and now-after the fact- have informed me that the date we agreed for returns, is too late. Agreements, correct information and general good customer service is NOT what this business is about. How sad. And, by the eway, the answer the seller now gave, is not accurate and gives a good idea of how they treat customers - lying about the agreement, for example, and claiming I wanted something I didn't. How very sad this person thinks that is a good way to treat other human beings, especially customers! Poor man.
Geraint Newton
Feb 21,2024Arrived very quickly. Issue with doorbell, replacement sent next day.
Paul Adams
Feb 14,2024Great service! The doorbell arrived on time, with clear and easy instructions to install. A satisfied customer!
Colin Sumner
Feb 13,2024When the doorbell arrived, it did not have a push bell and it was in an incorrect box which also had a label stating that the bell pusher had been removed!!! It took two and a half weeks in total and several emails before I received a pusher. I then had to synchronise it with the chimes. I am sorry but this is just not good enough. Colin Sumner
John O'Kane
Feb 11,2024Great product. The cover of the bell was broken on delivery so I contacted Doorbellworld and they immediately issued a replacement. Great customer service. Beautiful doorbell and sounds great.
Mr Martin Doe
Feb 11,2024Great packing and so quick delivery, fantastic! You should revise the instructions as the diagram for the holes is wrong. I have done this before with you via Partidges in Hadleigh Suffolk.The hole for the rod is at the top and the backplate screws are in a 'y' shape and the pictures are confusing for a newcomer. I had no difficulty whatsoever!! Best regards, Martin Doe.
Paul Taylor
Feb 05,2024Good service and delivery.Clear website with lots of options.
Serena
Feb 03,2024Beautiful product, arrived well packed and promptly
Andrew Lee
Feb 03,2024Product refunded!!! Took my money but didn’t have any instock
G Black
Jan 14,2024Equipment works fine and arrived in time. What more can you ask for. Well done.
Peter A
Jan 13,2024Good service, and fast delivery.
Russell Steele
Jan 13,2024Rapid response to an email query before buying. Delivered efficiently. Setting up was straightforward, but make sure the instructions are followed precisely. Be aware that the terminals to connect the wires to in the transmitter are different from the ones mentioned first in the instructions if the doorbell has a transformer (the instructions go on to say which are the correct terminals). Bought two extensions, one with a throughput mains connection, and they both work well. Pleasantly surprised at how easy it has been, and that the original doorbell can still be used.
M. Donker
Jan 12,2024I received very good advice from Doorbellworld before buying. The doorbell works fine. Good quality shop! The shipping process, however, was difficult to track and trace. Delivery took more than two weeks, and it was never clear when I could expect delivery.
Jeff McCormick
Jan 12,2024My order came quickly, no fuss
Unit 5 Edmund Rd Business centre, S2 4ED, Sheffield, GB
http://doorbellworld.com
Margaret
Apr 02,2024They respond very promptly to on line orders. Good information flow about despatch and delivery. Product is as described Second time I’ve used them and would do so again.