Kimberly J has been very kind and helpful! Appreciate her quick response.
No more good services, not responses on time, other lenders much better responses like, Vault, Merchant growth.
We've been fortunate to have Kimberly J. at Driven help us on a couple of occasions where she was very responsive and supportive. Thank you very much for your excellent work in providing support to your clients, Kimberly!
My experience with Victor is super. He is very polite and pleasant. He is great to work with. Always on point and works very efficient any time I need any statements and balance updates. He is always on point and ready and willing to help out! True gentleman!
Very quick response on requested information. The information supplied was clear and detailed.
Very good customer service and immediate response to our requested information with attention to details.
Excellent experience!! Both Colin and Jason did a great job to explain the system and our options.
Unable to process funding just because the account is in USD. This does not appear on their website.
It’s a scam. They won’t reloan you. They funded me a large amount not even a month ago, the time came for me to reloan a very small amount and it was declined.
Driven/Thinking Capital really supports small businesses and get access to funds or capital when big banks traditionally would have us jump through hurdles and hoops. When I look to do a small project that requires funds, I will go straight to Jason, Director Sales Intelligence first. Driven is fast and no fuss. Jason is a pleasure to work with and driven to help us small businesses succeed.
Jason provides an excellent customer service. I've had a great experience working with him.
I have had a couple of loans from Driven! I have worked with Jason over the past year and every time it has been excellent! Jason is professional and quick to respond to emails! He gets the job done ! Thank you Jason!
Working with Driven (formerly Thinking Capital) was extremely smooth and painless. My Driven representative, Naime, was exceptionally helpful, professional and kept me informed throughout the process. The process was very transparent and our financing arrived in approximately 24 hours. I will definitely use Driven again in the future as needs arise.
It was quite easy to get a loan with Think Capital (now Driven). They seemed so willing to give money and charge a crazy amount! I asked a LOT of questions of my sales representative to ensure I understood how interest was charged, calculated, if I could pay out early, etc. I felt informed going into the loan being told no prepayment penalties and 25% discount on interest if I pay out early. When trying to pay out after 3 months, I'm being told that interest is a "fixed amount" more like a charge or fee that is required to be paid in full regardless of when the loan is paid out. This definitely defeats the purpose of trying to pay out early. Frustrating that when I stated many times I will and want to pay out early, this wasn't made aware to me prior to funding. This really wasn't the best short term loan option for my business but Driven didn't seem to care. They wanted their fee and thats it regardless of how their products did or didn't help their customer. When I tried to explain this I got ghosted (no one answered my calls), when finally received a call, they completely ignored what I'd been told at the beginning. There was no apologize or empathy whatsoever. There was absolutely no consideration for my situation. Then when I started questioning the payout calculations, they also differed from what was told and written to me initially. Again at this time, zero consideration was made. My recommendation - get everything in writing - fully explained - or look at many other options before proceeding with Driven.
Excellent Service !!!! I have been associated with Driven since 2021my overall experience has been absolutely wonderful. Special thanks to Nick and Cordia for their prompt responses. Nick has been very helpful .
Great service. Kimberly was very thorough and gave me what I needed quickly.
Thank you for the loan .. especially Jason ! Very professional and straight forward.. I will definitely recommend Driven (formerly thinking capital) to friends and families.
Working with Jason and his team was wonferfully straight forward . Great communication and follow through. Well done!
I have had the privilege of working with Jason and the Team at Driven on a few occasions and I can honestly say, each experience has been terrific. As a business owner they understand and appreciate my business needs and provide great solutions. Whether for short term or long term financing, they have a solution. Jason and his Team have been exceptional to work worth and have always responded to my questions in a very timely and professional manner. My days a very busy so this is always appreciated. I would recommend Driven to anyone considering financing options. Thanks Driven Team! Tom S
DANIEL DE ANGELIS
Jan 31,2023J’ai reçu un service 5 étoile avec le représentant MOUSTAFA il est à l’écoute et surtout au besoin de c’est client ! Répond à toute mes questions ( et dieu c’est que je lui en est poser ) quel professionnel ! Il explique pour que nous entrepreneur comprenons bien notre démarche . Merci pour tout .