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Economy Seven Energy

4.0 (401 Reviews)

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Paying too much for your energy? Switch to Eco 7 today. We will save you money.

Please note: This company is not Economy Energy. That company is no longer operating and unfortunately, a number of ex-customers have reviewed this page mistakenly.

Reviews 401

4.0

Out of 5.0

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Cham
Dec 19,2019

Beware! Sharp practices when something goes wrong. Record your meter reading when you join and ensure you are correctly billed as per your original offer. They changed my rate without giving me the correct notice and changed direct debits up late last year (2018). Make sure you can evidence everything in the event of a dispute! Its cheap for a reason!

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Heather
Dec 16,2019

Really easy to switch over from our new provider, and saving money as well. Also, love that it's 100% renewable energy.

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James Antrican
Dec 14,2019

There has bee a great improvement in training and IT Systems. Well done everyone. Had a very successful and easy web chat session today.

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G Davies
Dec 07,2019

The swap happened on the day I was told it would happen. All seems to be working well, Will keep an eye on how things are going over the next few months, but at the moment I am happy.

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Jalilah Chesshire
Nov 27,2019

I contacted Economy Seven Energy this morning and my contact was Farha, she answered all my queries and and am very happy with the company and the way it operates,Julian

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Daniela Mcgee
Nov 26,2019

Farha was very helpful in reducing my energy bill by offering a cheaper tariff and also a refund of the credit

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Ahmad Saleh
Nov 22,2019

Be careful with this company. They wont contact you by phone or post for any extra charge, but will wait a while and let the bill rack up. Then they will force you to stay with them untill you have paid it all off. I dont know any other company that does this.

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Simon Ardron
Nov 15,2019

Instant Solution Farha dealt with my issue of not being able to login or reset my password instantly and resolved it successfully

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Agnieszka Lewandowska
Nov 08,2019

Excellent customer service! thank you Justyna for help:)

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margaret
Nov 08,2019

So nice when you can get online and chat to someone and not have to sit for ages on the telephone. Farha very helpful today when I called about my account.

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Te
Oct 31,2019

Competitive price and reasonable customer service

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robert harrison
Oct 30,2019

Immediate response to my query and immediate action taken. Excellent service

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Miss Paulina
Oct 29,2019

Great service, good communication.

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Martin Peacock
Oct 28,2019

The online chat was good and answered all my queries and hopefully, there will be the promised follow through. Justyna was efficient and polite.

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guitarman137
Oct 10,2019

Just joined them, glad i switched - no issues yet... fingers crossed

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MS W ASTILL
Oct 07,2019

quick simple easy & cheap!

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ben
Oct 03,2019

Raised my agreed monthly payment after I'd joined by nearly 50% 'to cover higher usage in winter' Didn't reduce it in summer as was supposed to happen, when I noticed in Autumn and told them they refused to refund overpayment. I was disgusted with their attitude and have changed supplier

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Ms Colette Kelly
Oct 02,2019

Good friendly service. Human rather than corporate response.

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P R
Oct 01,2019

Smooth process for switching, took no more than 10 mins.

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Phil B
Sep 30,2019

Good Prices poor communication and information provided.

0800 288 9053 [email protected]

North Mills, LE3 5DL, Leicester, GB

http://www.economyseven.co.uk

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