Economy Seven Energy
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Please note: This company is not Economy Energy. That company is no longer operating and unfortunately, a number of ex-customers have reviewed this page mistakenly.
Reviews 401
O Singh
Sep 28,2019Inept supplier who kept getting my direct debit details wrong & did not take out any payments that mounted up to 9 months, then all of a sudden they started to contact me about non payment for bills. They do not send any bills out to customers via e-mail or post, so you have to check out all usage details and calculate bill amount for yourself on their website to see if it is correct. I have never before experienced such issues with any other supplier before and definitely Would not recommend this supplier to anyone i know. P.s They are not registered with the ombudsman so that the ombudsman can not take your complaints up with them !
Mr Shane Broughton
Sep 28,2019as soon as i had changed to Economy Seven, they put the price up significantly, they now owe me money , not impressed.
Suzanne Lambden
Sep 27,2019This is my second review as Economy 7 replied to the first saying there had been no price increases since November 2018. I originally started paying 66.08 in December 2018. This increased without warning to 75.64 in Feb 2019 and then again to 92.49 in July 2019. Furthermore I have an email from Economy 7 Energy dated 8th Feb 2019 stating that prices for energy would be rising on 10th March 2019. These are definitely price increases! And they happen without warning.
Janet Charles
Sep 27,2019Did all the hard work of the changeover of suppliers.
Mr Atique Khan
Sep 27,2019So far so good
Ms stephanie Lucas
Sep 26,2019more expensive than my last supplier, and they put the prices up twice after 2 months,
Twizzle
Sep 26,2019Very simple to switch, staff have been polite and helpful & pricing is acceptable. I can enter meter readings when I want (although I think they should be done monthly but we are away a lot and this option does help). Do not see any reason to change soon.
Paul Baldwin
Sep 26,2019spoke to Farha today regarding meter readings very helpful
Carrie Woodman
Sep 25,2019Difficult to get hold of customer services and bills seem higher than expected despite applying for heavy use family paymentd but overall cheaper than other suppliers.
Mic Stedmans
Sep 25,2019Ask for information on meter and once given no feedback or what our credit is or adjustments to billing
ruthlin7
Sep 25,2019I'm happy with Economy seven energy supply. I hope you will continue to look after me
Miss Joanna Gilmore
Sep 25,2019Increased price a month after I joined. Website poor, keep getting error messages when trying to download bills
P. Noble
Sep 25,2019Not helpful or good communication. No number to call. All online until when you need to speak to them and then very difficult to contact.
David Grover
Sep 25,2019I am very happy with the price and service that I have received.
Robin Rhodes
Sep 24,2019A much improved website in recent months makes for a better online experience. Telephone contact is also very good and along with a good price an all round great company.
Mr Frantisek Obr
Sep 24,2019Everyrhing ok.
Nigel Dunnill
Sep 24,2019Smooth, efficient changeover with a competitive tariff
Nick Ka
Sep 24,2019Credible & Fair Alternative ... Switch process easy but the website a lot to be desired. Not sure how DD is calculated and how can be influenced. Seems they claim an amount but with no customer control over it. That is something I strongly recommend Economy 7 to change promptly The promised savings seem ok should you want to go through the process. Speaking to a real person is refreshing and easy to do.
Mr John Baker
Sep 24,2019I switched to Economy Seven energy because it offered a good reate and specialised in Economy 7 plans. I was disappointed when shortly after joining the tariff was increased substantially. I had thought that the price was fixed. More fool me for not checking!
CustomerGary O'Brien
Sep 30,2019Good service and price