EGR Auto
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EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.
Reviews 231
Brad Astill
Feb 13,2024I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. The wait was made easier not having to wonder when they would arrive and when they did he was straight into me knowing how long I was waiting for them . Champion bloke .
Robert Wood
Feb 12,2024Great customer service friendly and prompt definitely recommend them
David
Feb 06,2024Very good pricing. Excellent service. Quick with answers.
Kristian
Feb 05,2024Great quality products and fitted in a timely manner
Joseph Fallone
Feb 02,2024I NEVER RECEIEVED MY PRODUCT. LOST $40.
Bow
Feb 01,2024Great instructions that were easily followed. They look great.
Luke
Feb 01,2024I work closely with EGR as an authorised reseller of their products, and need to give Trudi a shout out! Any questions or issues that I might have are answered quickly, friendly & professionally. I work with many part's suppliers, the service I receive from EGR is much better than most.
Margaret
Jan 17,2024Fast Service and Quick Delivery. Very helpful staff and knowledgeable of their products.
Gary Denwood
Jan 13,2024I was after a key for my Hilux hardlid as i'd lost the original, went to Toyota and they wanted $135 I called EGR they sent me two which I received in 2 days for only $49 very happy as they worked with no issue.
Pip Wright
Jan 12,2024Very helpful from start to finish. I was helped by Ian Kubler who could not have been nicer. Great service! Speedy delivery of order t'boot! I HIGHLY recommend EGR Auto.
Mark Paterson
Jan 11,2024The products are very well made and I am very happy with them but it was difficult to make contact to purchase them, I had left messages and emails with not response. I continued to call because I wanted your particular product.
Steve Campbell
Jan 05,2024Very helpful fast delivery
John Dunkley
Jan 01,2024Very easy to deal with, very prompt delivery, very happy
Christopher Besim
Jan 01,2024-7 day expected fitment time on buying product, was closer to a month -1 day quoted fitment, garage needed it for 2 days. Was told product didn't fit properly on phone and had to wait for EGR rep to see, on 2nd day no one could explain the issue to me. -not convinced issue was resolved correctly, when closing at end of roller door cycle the operation is notchy and not smooth. 2x has stopped during beginning of opening operation and had to press buttons again -on pick up was told I owed another $800 for fitment even though it had been paid for. Found service staff were quite rude and accusing of myself that I had done something wrong, for $4000 roller I expect better Pulled keys from table like I would steal vehicle and was unprofessional when I explained that if the cost was $4800 I would have gone genuine or it would have been fitted in my place of work
Peter Adanko
Dec 21,2023Got my canopy fitted but they couldn't get the remote locking to work. Finally found a broken wire that took 5hrs. On top of that they scratched the crap out of my tub brand new car. Sad for paying top dollar for the canopy. canopy got fitted at Adventure off road slacks Creek.
Shane Platt
Dec 17,2023Very good service parts all fit well but maybe a handle on rear canopy glass for opening
Peter B
Dec 17,2023The canopy still after having replaced the button 3 times now on the rear window to open it still is a problem, it will not inlock, contacting warranty as suggested was a waste of time. EGR need to update the mechanism so that it will work under all conditions I will never recommend this product. To add as per your request, I sent a letter with details which EGR auto would have got Feb this year, I never got a reply.
Nathan Bendle
Dec 15,2023Like someone a few comments below, my rear window on my canopy exploded on its own. It’s all caught on my security camera which shows nothing around that may have caused this. Was told even though it’s only been installed for just over 12 months it would not be covered by warranty as it might have had a stone chip and if not then it’s just bad luck and must of been from the heat (day in the low 30’s) If it wasn’t caught on camera I wouldn’t believe it myself. So now I’m supposed to pay $880 + for a new back window and just hope I have better luck that it doesn’t explode again. The only positive thing is it didn’t happen 10mins later when my 2 young children walked past through all the glass and cop it in the face. If you live any where even remotely warm avoid this product.
Ray Cooper
Dec 13,2023Ease of information and customer servuce
Craig Woodman
Mar 04,2024Although I had to ask as the part number wasn’t obvious, got great help and the parts were shipped quickly.