We only book with Elan. They have treated us like family every time we visit the Outer Banks. We love Elan and their attention to details.
It was a pleasure dealing with this rental agency all they way through -- from making a vacation rental reservation, executing the contract, payment, check-in, calls for repairs, and check out. I am 100% satisfied and would definitely use them again.
We found the house much better than expected,,everything was clean everything you could ask was there. The check in was easy and the staff were very helpful. We would recommend this house for anyone. We hope to return again next year.
Quick responses and friendly people. Trust me, I do a lot of VRBO, Elan is the best. Peter
Very nice place. Have stayed in the same house two years in a row, and haven't been disappointed.
Quality is essential for success and Elan provided this to my wife and I in every way. We will be back as rental customers. Our stay was superb.
Everything they said they would do, they did. Very easy process.
Great to work with. Friendly and returns messages expeditiously . We will be back again soon and look forward to seeing our options.
We have rented from Elan for several years now and have been pleased with their service. House always clean and ready as stated. No problems and staff is always eager to help with questions or concerns.
Elan was amazing start to finish. From speaking to the owner to rent our gorgeous home, to their unbelievable customer service...Elan is #1. This was our first year with Elan (6th year coming to OBX) and I can confirm... we will use Elan from now on!!!! THANK YOU ELAN!
Elan vacations was a true pleasure to work with.
It was wonderful. If we had a situation they were quick to respond. Husband is ready to go back in September.
One of the most enjoyable trips we have taken. It was so easy to book, communicate, and relax knowing someone has got your back the whole process from start to finish. Looking forward to booking again in the future.
Elan Vacations provided excellent service before and during our stay and the checkout process was neat and clean. Every expectation was clearly communicated prior to arrival and there were no surprises. The property was beautiful and clean, the entire experience was top notch. I would absolutely recommend Elan Vacations to any family, group or business traveler(s).
Elan Vacations was so efficient and worked with us through out our stay. We have used their service for many years and will continue.
Very nice office to work with. We enjoyed our property choice.
Each year we have booked with Elan, we have been very satisfied. In 2017, the rooms were filthy, the beds were made with wet and soiled linens, the kitchen was dirty. We were very disappointed to have stayed in "Just A Fluke" prior to Mom having to go through chemotherapy. I understand you no longer carry this property, but this experience has left a very bad taste in our mouths for Elan.
The service at Elan is phenomenal! They really care about the guest's experience, and make vacationing on the Outer Banks super easy. We stayed at Sunny Delight, which had a phenomenal location for the money, and was clean and fresh on our arrival.
Everyone is so friendly.
Charles
Jun 12,2018Terrapin Station was everything and more than we could have asked for in a rental for our family of 20. Great location, very clean...well suited for adults and children. Elan is a rental company we will gladly use again and recommend to others.