Elan is a great company to work with. They address your concerns quickly.
Always very friendly and accommodating.
excellent customer service with high percentage of rentals.
My family and I try enjoyed ourselves!! The house was beautiful! I truly will be using your service again. Thanks
The entire experience was a pleasure! The staff was pleasant, cooperative, and professional from reservations through checkout.
The owner of the house we stayed in the week after Christmas 2017, used Elan Vacations and as a result, we were introduced to them. The ease was wonderful and I do believe we will just go straight to them next time. We had a wonderful stay at Gone Coastal in Corolla, NC and we hope to maybe make it an annual event. Thank you Matt Amens and thank you Elan Vacations.
A great group to work with!
I would appreciate arriving and having toilet paper in the bathrooms along with small bars of soap and hand towels. Arriving in the summer to a house that is hot and stuffy, facing unloading hot cars in the heat and entering a hotter house is not appealing. If houses are rented for the following week, setting the air conditioning to approximately 78 degrees would be appreciated.
We have been going to the Outer Banks for 20 years and we look forward to slowing down and enjoying the sun, sand and the beach. Elan is super to work with, their people work very hard to get you into a new home if an owner decides to take a home off the market. They are the best!
Very easy to work with. Everything went smoothly.
Deciding where to go on vacation is the easiest part of vacation planning. Figuring out where to stay can be stressful when you aren't familiar with an area and the specific businesses. We live in Missouri and when we visited Nags Head, NC in 2017 we went with Elan Vacations. I felt the rental costs were reasonably priced and once we placed a deposit on a property, I also discovered that Elan has a terrific website. You receive a login/password when you make your reservation so you can check on your reservation, rental fee due dates, etc. anytime without calling anyone. Check-in was painless (we received a bag of helpful items) and checkout involved simply dropping off your keys. The rental also had lots of great discounts, coupons to utilize during your stay.
We have booked a summer vacation rental with Elan Vacations for the past two years, and again this year. They are wonderful! Discounts and a goodie bag if you are a repeat customer, fast and easy online payments, easy key pickup and return, kind and courteous service both in person and on the phone. We booked through private owners in the past who were not near as efficient and ready to please. We are very happy with Elan Vacations and would highly recommend them.
This is our second year visiting the Outer Banks and staying with Elan Vacation Rentals. We stayed in Snow Goose 3. They allowed us to bring our dog and was very helpful when asked about activities to take her to. The employees are wonderful and very helpful in other ways. We're from Ohio and when we came in to pick up our keys, they had a "beach bag" full of goodies. They were so pleasant and happy, it made us even more excited about being there.
Enjoyable Vacation. Would rent from Elan again. Entire family had a great time.
Very professional & responsive while we were on vacation in NC Outerbanks. Everything went very smooth. Information provided for our first time there was great! Planning to budget another trip with them this year.
I rented a beach front house at Duck, NC in 2017. The house was very nice and well maintained. We had no problems, so there was no need to contact the Elan Vacations office while we were there. The rental process was easy. Upon check-in, the staff at the office was very nice and extremely helpful. I have rented the same house for 2018.
We were so happy with Elan Vacations in 2017, we're using them again for two vacations in 2018. Highly Recommended!
I like their repeat renter 5% discount and their option to arrive early!
Very happy with Elan vacations services provided over the years and intend to keep using them.
Mark
Feb 02,2018Place was great same as advertised No complaints