Used Elan for many years for Outer Banks vacation rental. Very satisfied with them and have recommended to many friends.
Top notch houses, great service
Great place to spend a week!
We had a lot of trouble with a very dirty house and yard, and Elsan did little during and after to make us feel that they cared. We won't be using them again.
Well maintained homes, very responsive. High quality reservation service.
We, as a homeowner who rents out, have been delighted with our experience with Elan. And most importantly, any number of our guests have commented upon their very positive experiences of going through Elan.
We always find the rental in great condition and if there are any issues, they are corrected within the same day. Everyone is very helpful, friendly and accommodating. We travel a long way to get to the Outerbanks each year and every year we aren't disappointed!! Thank you Elan!
The crew at Elan was wonderful to deal with. They made everything easy and ensured that we had an amazing vacation. We already booked with them for next year!
Elan Vacations was terrible to deal with. The condition of the rental was ridiculous. I will never rent from them again. There are plenty of other reputable businesses at the outer banks that actually care about their tenants experience.
Very simple, Elan Vacations go the extra step with customer service. beginning with great location for check, offer free food and drinks. Any calls promptly if any concerns about the house you've rented. We have rented from several Real Estate Office in the Outer Banks, but last year we booked with Elan, and now will always book with Elan.
We stayed with Elan 3 years. The home was lovely.....the staff at Elan is aweful. Most likely we will not return. Sad, totally loved the house. I realize we can not spend 10's of thousands of dollars on a week rent...did not expect to be treated as such.
Donna
Jan 23,2018August 2017 great location and home was beautiful, but it’s very obvious owner was not reinvesting any money back into the house. Kitchen sink had a can to catch the water leak, broken outdoor furniture, mold in bathroom, jacuzzi water was filthy, pool filtration system did not work properly (we backflushed the system), door handles to 2 separate balconies were broke so balconies could not be used. You got the picture, I could go on and on. Calls to management who came and fixed one issue and no return. Would NOT recommend.