Electronic Express

4.0 (897 Reviews)

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We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Kitchen Appliances Laundry Packages TVs Computers Video Games Toys Musical Instruments Smart Home Devices Small Appliances Furniture Mattresses Outdoor Living Fitness Trackers Smart Watches

Financing We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services We offer several support and repair services to help you get the most out of your electronics.

Local Appliance Delivery & Installation After Sale Services TV & Home Theater Installation Smart Home Installation & Network Setup

Enterprise-Level Sales We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more. Corporate Sales Builder Sales

Reviews 897

4.0

Out of 5.0

Benjamin Delgado

Jan 20,2024

Item came fast and as described. No damage to the packaging at all

Patrick

Jan 20,2024

Shipped fast, all the parts and instructions needed for job.

Gary Reichert

Jan 20,2024

Still haven't been able to get any product support from Directed so though sale went smoothly getting help with installation is a joke

Abhi

Jan 19,2024

Speedy shipping even during the holidays. Great experience.

ALAN

Jan 19,2024

Was supposed to be delivered and installed today, no call, no tv

Frank Davis

Jan 19,2024

You will not get an order number but when you call about the order they will require one despite them not generating one. They use Ceva Logistics for deliveries of expensive items which do not update delivery days on their tracking website. Neither Electronic Express nor their delivery companies will inform you of delays or changes in deliveries leaving it impossible to know when to be home ensuring the security and safety of your item from the public or bad weather. Customer support is short and a bit rude. Do not address the concerns of their customers, make excuses instead of finding answers.

Jeremy Ives

Jan 18,2024

Customer sales rep JD was extremely helpful in helping me make my purchase.

Renato Campion

Jan 18,2024

1st time buyer, very fast shipping.

Victoria Kaminski

Jan 18,2024

My order was incomplete...received 1 cutting board and I ordered 3. Never received any notifications to alert me. Also the label on the cutting board that I did receive left a mark on the cutting board which marks about half of the surface.

Brian Neary

Jan 18,2024

JD gave very accurate & very thorough information, and was very patient & polite. Thank you, Brian

Mike Foreman

Jan 18,2024

This is a limited edition watch, the price was great, I couldn’t resist! I already own one, but this was a great deal! Shipping was pretty fast. I’m very impressed! Now I own 2 SNJ037’s

Andrea Owens

Jan 16,2024

Fast shipping, genuine oem products.

An Engaged Customer

Jan 16,2024

We recently purchased a product from your website, and we appreciate the swift delivery and overall service. However, we feel compelled to share our honest experience regarding the product description and images on the site. We ordered a product labeled as "cloud white," and the UPC code aligns with this description. Unfortunately, the product received, while described as cloud white by the manufacturer, has noticeable blue accents and a predominant light grey color. Our decision to purchase was influenced by the all-white appearance depicted in the stock photos on your website. The disparity between the actual product and the online images left us feeling somewhat misled. We believe transparency in product representation is crucial for customer satisfaction, and we hope this feedback contributes to enhancing the accuracy of your product listings.

LennoxBurey

Jan 16,2024

Excellent communication, seller answered all my questions prior to purchase and also followed up next day. Item received in Excellent condition as ordered as described, great packaging and fast shipping. I could not ask for a better transaction. Excellent customer service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Emily M.

Jan 16,2024

Someone needs to contact me immediately about canceling my order and not contacting me. I would also like to speak with someone about the HORRID experience I just had with “customer service” who essentially called me stupid before hanging up on me. I cannot believe you all are still in business if this is how you treat your customers. You cancel orders without contacting us, you cancel it because of YOUR error, and when we call to find out information, you are rude, unhelpful, and unbelievably unprofessional. You did not try and explain anything to me. You have taken NO consideration for what this is like. You have also taken NO responsibility for this being YOUR ERROR. I didn’t list them at the wrong price, you did. I’ve been begging to talk to a manager for over a week now. I have been told several times a manager will be in touch, but of course, your incompetence just keeps showing. Rebecca L. in customer service needs to be in a different line of work. She is an absolute nightmare to talk to and deal with.

matthew noser

Jan 15,2024

Great 👍 super 👌

Kyrillos Samaan

Jan 15,2024

Ordered a figure that was relatively expensive and the product was in a shipping box that wasn’t damaged. However, the actual product packaging was dented heavily and the large sticker seal was completely cut open. No replacements are offered simply refunds offered. Immensely inconvenient.