Very positive car shopping experience! Would definitely recommend and would buy a car here again. Very pleased with my Mini. Thank you Matt and Steve!
Elliott Jarvis were a pleasure to deal with.Basically bought the car over the phone trusting them to give me all the details about the car,they were honest and when they delivered the car it was exactly as described.i was very pleased with how they made the process so easy. Also they sold me a very nice car. Thankyou.
Total gentleman amazing service nothing to much trouble very genuine. NOT like most car sales men didn’t feel i was sold a car more like helped to buy the right car for me. Definitely recommend
Excellent service & customer care. Would definitely recommend.
5 Stars !! Excellent service Wonderful attention to detail Fantastic company !! They sold me a gorgeous Mini, from the first text till when I picked her up, their customer service was impeccable . Highly recommended!!! Sx
I’ve had my car for a week now and absolutely love it. Matt gave us excellent customer service and went above and beyond to help us get the car we wanted. We have recommended to friends and family and would return again and again.
Recently purchased a car from them. Very good service. Smooth transaction and the car is in very good condition.
Friendly. Helpful. Just as good as a main dealer and more. Definitely recommend buying a car here.
I bought a Fiat 500 off these lovely me who were so kind to deliver it for free and leave a bottle of Prosecco in the car for me! Excellent service, kept me updated the whole time, nothing was too much trouble very friendly and helpful cant fault a thing:)
Initial communication with Steve was very good. Matt took over and initially he was helpful however during a conversation with Matt, my bank and I regarding payment of the remaining £25k to purchase a VW Passat Matt's conduct raised concern with my bank who subsequently refused to transfer the £25k as they believed it was too high risk. I spoke to Matt later and his attitude became hostile repeatedly telling me he had gone out of his way to get the car ready for me, (the car had actually been on sale for 90 days at this point but was unavailable awaiting return from France and required the French number plates to be returned to UK plates). Matt stated he wasn’t bothered if I didn’t buy the car as he could easily sell it and would put the price up £500 to £26,999 if I didn’t purchase it. As a result of Matt’s unprofessional conduct I withdrew from the purchase and Matt agreed to refund the £1495 deposit. Matt later messaged me to apologise however at this point I determined making a 235mile 12 hour bus journey (which had cost me £36 to book) to collect the car was too risky. It may be that Matt had had a bad day however his unprofessional conduct was unacceptable and subsequently I would not recommend buying a car from Elliott Jarvis Cars.
Steve and Matt were very helpful, friendly, patient and professional. There was no hard sell. They just let us take our time and look around. Nothing was too much trouble. I would highly recommend them. The cars are all quality cars.
These guys are so helpful helped my purchase a new car with no hassle at all highly recommend
Our whole experience with the guys at Elliott Jarvis was top drawer. I dealt mainly with Matt and he was a very friendly and professional chap. He made sure the whole transaction ran smoothly. I would definitely recommend these guys to anybody wanting to get themselves some new wheels.
The customer service provided was excellent, very friendly, helpful and knowledgable. The whole experience from looking at the car to driving it home was a pleasure. I would definitely recommend ElliottJarvis Cars to anyone looking for a new car and haven't hesitated to tell my friends and family about them.
Excellent service, really nice car and was quick and efficient as they went over and above to make everything easier, would highly recommend
Amazing service got the car I really wanted at a good price 😀 hassle free and they go above and beyond with their service I will deff be going back when I need a new one and cheers for the Prosecco 🥂highly recommend them
I phoned Elliot Jarvis cars having seen a car advertised on Autotrader. There was no picture as they were awaiting delivery. They told me they would ring me when it arrived, which they promptly did. We went to see it, and we were able to examine it fully, no pressure at all, and allowed to test run on our own.. Discussed part exchange on our car. We were in no hurry so arranged to pick it up when ready. They arranged to meet at a local supermarket car park, saving a trip, car there with a bow and a small gift. They let us keep our old car to tow our caravan for a planned trip and part exchanged later, what a help. After hand over, discovered cover to seat belt anchor missing and they supplied and fitted new panel. Fantastic friendly, helpful people, and a great car at a good price as well. Totally recommend them.
Professional and easy to deal with...Thanks!
Exceptional service. I got the car I wanted at a good price. They could not have done more to help. They opened up out of hours for me to do a test drive. Also a really friendly welcoming atmosphere, I would recommend to anyone.
Guest
Apr 04,2022Excellent service, very friendly and helpful.