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Reviews 247
Amber Francis
Jan 12,2023After reading all the reviews online about Elliot Jarvis and a good selection of cars that fit my requirements, I visited their garage to test drive some cars. The customer service was fab. They were not pushy at all, very informative and made my mum and I feel very reassured we were in the right hands. After test driving, they didn’t push for a decision that day and said to let them know when I had come to a decision. Before collecting the car, anything they had spotted that needs fixing or correcting was completed before collection as promised. Collecting the car was smooth, they reassured us that as with any vehicle, random problems can present themselves at any time, but in this instance they are a phone call away and will correct any issues. I left very happy with my new car. Later that evening, I did have a slight hiccup with the car. Steve was on the end of the phone on a Friday night to provide advice and the issue was resolved by the following day. I cannot fault their fast response to this issue and how they managed it. Steve was extremely helpful and has checked in to ensure all is still going okay with the car. I feel very reassured that if I do encounter any issues or problems, I can reach them and know it will be resolved. I’m very happy with my car and I know Ralph(my dog) loves it too!
Neale sheppard
Dec 25,2022My wife and I were searching for a first car for our daughter . After visiting a few dealers we became disillusioned with the whole process. We then found Matt and Steve who couldn’t have been more honest helpful and professional. We highly recommend ElliotJarvis Cars , the experience left us feeling valued as customers which is rare in this day and age ! Nothing was too much trouble and yeah the car is great and we have a happy daughter! Say no more !
customer
Dec 24,2022Great experience at Elliott Jarvis. I just purchased a VW Transporter. Matt was brilliant throughout, not the typical salesy approach which resulted in me feeling like I wanted to buy the car from them… and I’m so glad I did! I was initially worried about fitting 3 child car seats side by side, they were super accomodating letting me bring the seats in to try for size! Would definitely recommend!
Sally Bibby
Dec 18,2022Very friendly, knowledgeable, experienced lovely men. Felt like we had known them for years! Nothing was to much trouble and Steve and Matt listened to what we wanted and needed. We all love our new car! Thanks guys
Carol and Leslie Palmer
Nov 24,2022Matt and Steve did absolutely amazing when we bought our new car. All required jobs were done before they would release the car and it had 12 month warranty.
Callum
Nov 09,2022The guys who run this place are genuinely nice people. Not at all pushy, let you take your time to look over the vehicle and have a cup of tea or coffee, and willing to answer any question you have. The whole experience of buying a car from them was simply pleasant and unpressured with a couple of nice touches on the day I picked it up. I would highly recommend them to anyone looking for a new car and have had no issues with my purchase so far. Brilliant.
Josh hawkes
Nov 02,2022Very good customer service and very understandable with my situation. Couldn’t fault them or the car, would defo use again and would highly recommend
M.Painter
Oct 28,2022Very helpful, efficient, friendly and kind. Highly recommend
Ryan Elliott
Oct 27,2022Both Steve & Matt have been so helpful in my search for a car. Im still undecided on what I actually want but as soon as I identify the right vehicle I will be back in contact with them. Great knowledge, service and friendly service from both of them.
Chris Morton
Oct 21,2022These guys could not have been any more helpful. Professional and friendly service, and I'm really happy with my new car! They are obviously passionate about what they do, and it really shows in the service they give to their customers. Steve even offered me a lift to come and collect my new car! Wouldn't hesitate to recommend.
Louise & Gary
Oct 15,2022I would not hesitate in recommending Elliott Jarvis for a second hand car. Matt & Steve were friendly yet professional. They sorted out a few snags with our new car in a friendly & courteous manner. I love my new fiat 500. Thanks guys 🙂
Simon Alford
Oct 13,2022Great car buying experience. No sales pressure, Steve was very helps & friendly which made for a very smooth and easy car buying experience 😁
Darren Perry
Oct 08,2022Purchased from here and have been extremely happy with the exceptional service this is obviously an extremely professional business nothing to much trouble happily recommend to friends and family well done guys 5 star service
Bryony & Liam
Oct 08,2022Love my little car that I bought from Elliott Jarvis, had a great experience with them. Great service very very friendly sale guys not overly expensive, great touch with the bow on my new first car. Would definitely recommend!
Lauren Nokes
Sep 24,2022Amazing service and excellent customer care. Looked after me from beginning to end.
Kevin Davies
Sep 16,2022Great guy very pleasant and friendly could not do enough for you. Caught the train from Wigan to Plymouth and was met at the station. Not one thing I could be negative about. Would recommend my family and friend to this company 100% thank you guys
Ryan Hessell
Sep 09,2022I could not rate Elliot Jarvis Cars highly enough. No matter what time of day or night they are there to help. Super quick, professional and clear responses to any questions I threw at them. Part exchanging my old car was a doddle, and helping with any questions I had. I absolutely love my new car and will be recommending them to anyone I speak to. Customer service skills are second to none. You are made to feel at home the second you walk into the property. There’s no hounding at you like other dealerships do, with a cool collective attitude where you’re the one in control. I will most definitely be coming back to these guys in the future!
Emma Harris
Sep 09,2022Very good with communication, made sure the car was in full working order before we drove away, lovely big red bow when coming to pick it up with the added bottle of bubbly which was a great touch!
Michael
Aug 30,2022Can't fault Matt and Steve. After having a bad experience with the last garage we dealt with, these 2 couldn't help enough to make sure the car we bought was of a standard we expect. From looking at the car right through to both delivering the car to our front door the service has been first class. I'm now a customer for life as this has restored my faith in car sales.
Wayne Oliver
Feb 10,2023Honesty and helpful service! Something rarely seen in the used vehicle trade. From my very first enquiry about the used SAAB they advertised, they were helpful, friendly, more than honest about the car and were so patient with the many questions I had about her. If I could give more than five stars, I happily would! The car was fully serviced before our 256 mile drive home and the car never missed a beat. They even sent a txt that evening to ask if we had got home safely...how many businesses would do that nowadays?? I couldn't recommend this company enough! In this day and age the service was astounding...fantastic guys and so helpful..as I was waiting, they taxed the car online to save me doing it(at my cost, obviously)and also transferred ownership direct with DVLA. Thank you, lads, wonderful experience and wish you both all the best for your future!👍👍😀😀😀😀