It was very simple and easy to submit a purchase order and the products were delivered in a timely manner. Great customer service.
I have ordered twice from this company. Both transactions went extremely well. Easy payment. Fast shipping. Quality product.
Good price, fast delivery.
Quality product. They delivered as promised. What more could one ask?
Great headphones great price
I paid extra to get my product in 2-3 days. I needed it for a work function. I got my product on day 5. I literally hit 'send' on my email inquiry as the delivery person was coming into my office. I think I should get that extra fee reimbursed back. Now I see I have to go through a bit a paper work. That simply isn't right. I am going to guess that most busy people, like myself, might not pursue this but I sure will. That is poor customer service.
Awesome prices and great service!
They had just what I needed. It was easy to order and arrived promptly
I haven't used the headphones in our computer lab yet because I just received them but liked the idea that the cords were "chew-proof" because I have to replace them every year.
I wanted to replace a set of RadioShack lightweight headphones that were easy to store in a wide plastic bag in my backpack and most of all was one-sided (only 1 wire). RadioShack doesn't sell this model anymore and I couldn't find a set that fit this description in stores. The sound quality is good but I do hear a little noise when the plug turns in the jack. I would also rather have a thinner cable that is more flexible and is easier to place inside the bag.
I purchased 60 2" binders back at the beginning of the school year/end of summer. I needed a way for my 2nd and 3rd graders to contain their "stuff" while moving from desk to desk (I have flexible seating in my classroom). These binders arrived quickly and in good shape. There were a couple that were a bit smashed on the corner, but still usable. There was one that the rings did not close properly and I had to return it for a new one. Customer service took a little time to figure out how to exchange the item (I think the issue was that it was a single binder and not a whole case), but did so without fuss. Although these are decent binders, they are not holding up as well as I had hoped they would - probably because they are being dragged around by 7-9 year olds! Overall, I am happy enough since they were a great price. However, I may have to find something new next year - or spend a little more for a higher grade binder. Thanks!
I had to return an incorrect item, and found the staff to be very helpful and kind. The issue was promptly resolved, and the correct item was sent out immediately. I will do business with Encore Data Products again. Thank you!
I wanted to change what we were offering our members for inexpensive earbuds and Encore did a great job. I spoke with the customer service representative while looking at the product on line and we found an earbud that worked great for our facility.
I reached out to Encore Data Products regarding a community service project with my choir students. Encore responded to my request promptly and made a generous donation of headphones that will be used to spread music to local senior citizens with Alzheimer's and dementia. I could not be more pleased with my interactions with Encore and look forward to placing more orders with them in the future.
Quality product. Excellent price. Super fast shipping. I would absolutely buy again from this company.
Oh my gosh, your donation immediately helped 3 grades of kids use their IPads. They love the headphones and so do their teachers. Than you!!!!!!!!
Holly of customer service was courteous, warm and very helpful. Monte Krauss
We ordered headphones from Encore Data Products at the last minute. Unfortunately, the items that we ordered were out of stock. The sales representative was very helpful and attentive to our needs of a 48 hour turnaround for processing and a one-week delivery. She provided alternative recommendations within the price range; arranged for immediate processing and delivery was made within the needed timeframe. I will order from Encore in the future with the expectation of the same kind of service. Excellent customer service!
Good wholesale price. But the shipment was delayed several times.
Bill Foote
Mar 08,2017We were lucky to get our headphones in a couple of days. The kids are using them and not complaining about that they don't fit.