Craig Shepherd was pleasant, helpful and informed. Sorted out my problem and my gas switch in no time at all.
For the 2nd year running this company has managed to reduce our Gas & Electricity prices. Excellent for a small non profit making sports club like ours.
Craig was good at listening to what the company wanted and provided the information and quotes to match. The process was quick and easy.
Amazed that the service continued on. Thought once I had fixed the deal last year it was up to me to chase the following year. Craig sent me an email to call him. Craig was very helpful, knowledgable and explained the terms that E-On had presented to get their customers to renew. Craig gave me time to think about what to do and called as promised the following day at the same time. Everything sorted, painless really couple of calls & my energy sorted for another year but happy to know I am getting the best deal. I would rather deal with Energy Advice Line as you know where you stand. Thanks EAL keep up the good work
Have used these guys for the past 5 or 6 years. I check I'm getting value for money every year and it always seems like I'm wasting my time checking. Excellent deals. Always helpful staff. Makes the annual rigmarole of sorting a new fixed price contract almost hassle free. Highly recommended.
Not too pushy & good prices. So far pretty efficient
Nice guy Craig, keep in touch me being very busy, never too pushy. Excellent manner. Nice top do business with.
Very pleased with service provided,clear and easy to understand help. would recommend .
Craig @ EAL was very helpful and providing various options for Camerons to consider. We had received a smooth transition via EAL to our current energy supplier, and have decided to take on board their advice and stay with the same energy supplier, and trust that the renewal process will be as smooth as last year.
I would recommend energy advice line to everyone wanting to save money and get the best deals on the market. It was an excellent, prompt and professional service from start to finish. I asked lots of questions and they were all answered brilliantly, I was made to feel that nothing was too much trouble to deal with for Craig at the advice line. Great service all round.
Very easy, nice and simple. Nothing complicated to try and understand and we got our energy cheaper!
We've been dealing with Luke at Energy Advice Line for several years now, and have complete confidence they'll get us the best deal available at the end of our contracts. Highly recommended!
Craig initiated, managed and concluded the exercise effectively and efficiently.
Spoke with Craig who managed to save us over £2500 a year on our elecricity supply. Helpful and knowledgeable. Took the hassle out of switching. Definitely recommend.
A pleasure not to have an over pushy salesman
Service as you would want it
Liam Wade was very straight forward and easy to deal with and understand. I would highly recommend him as a customer advisor.
I have used EAL on previous occasions and they gave always proved very helpful. After signing up they do not lose interest and are there to help at any time.
This sums up my first experience of dealing with the staff at energy advice line. Luke was very informative and dealt with my questions with patience. Luke had a good knowledge base which gave me confidence to make the switch.He was also extremely pleasant. Everything was explained clearly and without rushing.Would certainly recommend to family and friends.
Gary Conn
Sep 17,2014Craig previously got me a good deal on my gas renewal, polite friendly and not pushy, will happily use them again