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Reviews 818
Paul Ostcliffe
Nov 18,2014Luke at Energy Advance Line sorted out my enquirer over the phone, couldn't have been any clearer and straight forward. From their data base he was able to quote our best deal but also confirmed they check the small print before any recommendation to avoid any nasty surprises with the new contract.
Gareth Lyon
Nov 14,2014Liam Wade was a great help; he made everything clear and was persistent in getting over a few hurdles with a change in our lease.
Trevor
Nov 13,2014Sorted for another year. Thanks Craig.
Jackie Garrington Office Coordinator S.Whitehouse Butchers
Nov 13,2014Craig Shepherd What can i say i would pass his information on to any one who would like a qoute on anything.
Tracey Clarkson
Nov 11,2014As a business that has recently moved into new premises we have found taking over the utility supplies very time-consuming & protracted with the current suppliers. We decided to change suppliers using Energy Advice Line - thank you Craig Shepherd, the service was prompt, efficient, understandable & knowledgeable. Highly recommended.
Pete Young
Nov 07,2014I would highly recommend EAL
Rosie Turner
Nov 07,2014I spoke with Craig Shepherd who gave me useful information about the service, particularly about how Energy Advice Line vet and choose the partners they work with. This was much better than the 'call-centre' conversation I had with another comparison provider. I felt he was really knowledgeable and had been with the company for many years, which gave me peace of mind that I was dealing with a company that cared about their reputation and satisfaction of clients. There is also a concern that accurate estimates are used for quotes, rather than inflate usage estimates as other companies do to procure false low quotes which could then cause us trouble further down the line. Nice to deal with people with good ethics. Many thanks
Margaret Thurston
Nov 05,2014Hi Thanks for the call today to update me.
Alan Bryce
Nov 04,2014Craig talked me through everything in a pleasant and professional manner and saved me a substantial amount of money on my electricity bill. I will ask him to do the same with my phone and broadband later today.
R. Jackson
Nov 04,2014The Energy Advice line helped me switch gas and electricity suppliers for our local Village Hall. They were able to search across deals suitable for small/micro businesses and found some fantastic savings. CRAIG was courteous and helpful - he only asked for information that was relevant to the search, and he's given me clear direction and guidance on how to manage the switch. I particularly appreciate dealing with one advisor, so there is continuity between our conversations and I can call him direct if I have any queries. Recommended - I will try this for my home utility services too!
Alan Hudson
Nov 04,2014Craig was confident Energy Advice Line had the right product for us and persisted to prove it; establishing a sales relationship where other providers had given up or been put off and even saving us money over last year's contract. Energy Advice Line's systems require customers to use "snail mail" recorded delivery to give notice to energy suppliers a minus against other providers who allow email correspondence. Otherwise the contract process seems to be going smoothly and their promise to help sort any problems with our new supplier appeals - We had endless, inane correspondence with Scottish Power last time and they took ages to make adjustments and repay money owed.
Mark Ashton
Nov 04,2014Liam was A1 with his service and his commitment. He went above and beyond the call of duty to ensure I got the best deal for the new business I have set up. A big thank you. Mark Ashton
Joanne Garrett
Nov 04,2014Liam was very helpful and easy to talk to. He explained everything in clear language and dealt with all queries promptly.
Andrew Carter
Oct 31,2014So many of the energy advice services read from a script. Luke had a great grasp of both the market and the procedure. Well done to him
Andy Sutton
Oct 30,2014great service and thanks.
Crispin Rooney
Oct 29,2014Luke handled our gas renewal quickly and efficiently and gave us confidence we were getting a good deal
Bernadette Rose
Oct 28,2014Excellent service delivered by Luke Frohlich achieving savings of over £200! This is the second time we have used Energy Advice via Luke Frohlich and they have never disappointed. Will definitely use again on our other developments we manage and would highly recommend.
Maureen Devlin
Oct 27,2014...until I phoned Energy Advice Line. I found them on line and everything was very easy, quick and straight forward. It took less than half an hour to save in excess of £1000 a year ! Thanks Luke...
anon
Oct 22,2014Quick and easy good advice simple!
Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, GB
https://www.energyadviceline.org.uk
Matthew Winter
Nov 21,2014I found Craig very friendly and helpful yo all question, he should be payed more!