As a small business with little time to shop around, we agreed to let Energy Advice Line help us renew our power contracts. They came up with good quotes and so far all has gone well.
We sought a cheaper 3 year fixed electricity tariff than that offered by the incumbent supplier. Energy Advice Line's website provided an easy tool to identify alternative suppliers/ significant potential cost savings. The sales rep. quickly understood our requirements and within a half an hour not only had he found an appropriate tariff (30% saving on quote for incumbent supplier), but had taken us through the contractual process and provided us with templates to activate the change of supplier.
Went to Energy Advice owing to their favourable online reviews and they lived up to the promise. Efficient service with excellent advice from Craig Shepherd, my advisor. Recommended.
Craig Shepherd made switching suppliers very easy, thank you!
Friendly, informative, helpful, easy and saved me money. I couldn't ask for more. Thank you Julian and Luke.
My phone call was answered quickly when I followed up an offer from Energy Advice Line to find us a better deal than that currently offered by our electricity supplier. I was immediately offered a better deal with clear explanations of terms and conditions. Despite my cynical nature I felt that I could trust Craig Shepherd of Energy Advice Line. If I have any queries I feel confident that these will be answered quickly and clearly.
Good clear advice from Craig as always. It is helpful to know that our various accounts are being monitored regularly.
The consultant Craig knew his stuff and offered a no nonsense contract renewal for our electricity supply.
very helpful and friendly.
Craig Shepherd phoned well in advance of our contract renewal. He offered a quote which my current supplier could not match, after spending 3 days trying to even get a quote from them. He phoned back when he said he would and was not a pushy sales person. I am very happy with the service so far. I assume it will run smoothly when it changes over.
No hassle from a very dedicated professional who knows the market and deals with queries very fast. No hesitation in recommending to other companies. Well done craig and the Energyadviceline team
A big thank you to Craig at Energy advice line. Craig as saved our business £100s of pounds every time we take out contracts. Rather than slip into out of contract high charges, Craig now looks after our energy supplies and informs us when due, dont have to waste time searching anymore for best deals and worry about renewing contracts. Everything done over the phone then emailed to us. How simple does it get? Well done
I dealt with Craig Shepherd and found him very helpful, giving good, straight forward advice in seeking the best energy supplier for my needs. It was lovely having no background noise. Craig was also easy to understand with no strong accent which is quite an advantage on telephone lines these days. Highly recommend Craig and this company to anyone.
I have dealt with Craig Shepherd at the energy advice line for several years and have always found him helpful, giving good, impartial advice and straight forward means of seeking the best energy supplier for my needs. He is also easy to understand with no strong accent, quite an advantage on telephone lines these days.
Very friendly but professional service from Liam. Everything clearly explained. Would highly recommend
Each year I search around for the best utility deals I can get for my business. Electricity is so expensive at the moment I was looking at extra £300/£400 a year from my existing supplier. Spoke to Craig at Energy Advice Line and he got a deal that saves me £100 a month on Direct Debit!!!!. Good telephone manner and helped to switch over, would highly recommend. When gas is due I'll be giving Craig a ring. Thanks Mike
Energy Advice LIne have helped us save on our energy bills, year on year. They give a fantastic service without any pressure. They ring promptly before the end of our contracts and help us to smoothly transfer from one supplier to the other by doing all the hard work for us. I would highly recommend them.
In general the service from energy advice line has been good, saving me time and money. Craig the advisor is clear and professional, if a little to pressuring when trying to make contact.. He left a message with my staff but then called back and emailled repeatedly before I had a chance to call back, especially given my renewal was 4 months away. So good service but a bit less pressure would be great.
Craig Shepherd was very clear and informative when providing our renewal quotation.
Arthur Jackson
Jan 12,2015Easy to use service that has reduced our electricity costs