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Reviews 802
Samuel Richardson
Feb 07,2025All good very helpful and informative
Lisa
Feb 07,2025I worked with Naomi James and she was amazing! She offered great tech support and was very patient with me.
P Monte
Feb 07,2025The worst system I have ever used Misleading and mis sold inbuilt card functionality System doesn’t sync to card machine and they keep blaming the internet and not addressing the issue, regularly give away free items to customers because I can’t process transactions, daily occurrence System freezes regularly and operators very slow. Called almost everyday since 1 month into service about an issue and want to charge me an exit fee. Awful company
Rachna Dheer
Feb 06,2025Rachael Selby, Epos Now Customer Service Representative Was so very helpful. Guiding us to intergrate shopfiy to eposnow. She was kind, patient, considerate and very helpful
Lindsey OHara
Feb 06,2025Ryan was great! I'm basically technically illiterate and he made everything so easy and simple to understand, and put up with me being a dinosaur :)
eftakhar
Feb 06,2025Mohit were really friendly and helpfull. thanks to him specially.
Moe Fawy
Feb 06,2025Called up with an issue with our system as our back office was not loading, Spoke Cameron Wyatt who resolved the issue. We was up and running and could trade again. Great customer service from start to finished. I would 100% recommend Cam and the company.
sentur surendran
Feb 06,2025Avoid This Company – Misleading Sales, Poor Customer Service, and Unfair Charges! I have had an absolutely terrible experience with this company. I was mis-sold during the sales process and given incorrect information by their staff, which resulted in months of unnecessary delays. Even during the onboarding process, I had to wait three months due to their wrong instructions, and for that delay, I was still forced to pay unfair fees. Despite repeated emails and follow-ups for over a year, they deliberately delayed responses and completely failed to provide any proper resolution. Their customer service is appalling, and instead of taking responsibility for their mistakes, they shift the blame onto the customer and refuse to issue refunds for charges that should never have been applied in the first place. They have proven to be incompetent, unresponsive, and dishonest in their dealings. If you are considering using their services, think twice—they will mislead you, overcharge you, and provide zero accountability when you raise legitimate concerns. I strongly advise against doing business with this company. If you value transparency, fairness, and good customer service, stay away!
Christopher Thomas
Feb 06,2025Great service Very helpful Resolved my issue quickly
Ryan Anderson
Feb 06,2025outstanding and extremely helpful. He could not have done any better. Please pass on my thanks. 10 out of 10!
Ava Brown
Feb 06,2025was an excellent advice and help us to resolve the printing issue very fast and great stuff and thank you very much
Emily Watson
Feb 06,2025Great job!!
Olivia Baker
Feb 06,2025Everyone I spoke to was helpful, my only issue is with the automated email.
Laura Smith
Feb 06,2025An update via email or on ticket would be useful. I wouldn?t then have to keep calling. been extremely helpful, patient and professional in helping resolve some the issues.
Sharon Collins
Feb 06,2025GREAT COMPANY
Rohit
Feb 06,2025Helpful, knowledgeable
Pippa Witty
Feb 06,2025Diego was brilliant! Very patient, very helpful and best of all fixed my problem.
Mohammad Mofrad
Feb 06,2025Perfect costumer service
Ericson Ynoa
Feb 06,2025This agent solved my issues in a bit! Give hem/her a raise! :'D
Norwich Business Park, 3 Whiting Road, NR46DJ, Norwich, GB
http://www.eposnow.com
Ava Moore
Feb 07,2025Resolved all my queries