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Reviews 384
customer
Mar 30,2023So cosy for my daughter to wear on a windy and wet day. The leg straps help keep it from flapping she is a petite 11 year old and we got the age 6-8
Mo
Mar 22,2023Great product
Sarah Walsh
Mar 14,2023Great coats and lovely customer experience. I had made a mistake on my order regarding delivery and they sorted it out immediately and even sent my order out early without extra cost....really nice. Thank you Equidry!
Elanor Osborne
Mar 09,2023I received an Equidry for Xmas but unfortunately one of the side zips broke. I emailed and Becca was extremely helpful, having it collected and repaired for me. The repair wasn’t quite as expected so she offered a full refund. I then purchased a replacement (one I can put my business logo on) and one for my daughter as well. This is how customer service should be done.
Andrea Bickerton
Feb 19,2023Love my coat, couldn’t be without it
Tracy Daly
Feb 14,2023Kept up to date of delivery Great coat Can’t wait for it to rain now
Louise Chorlton
Feb 14,2023My daughter, mother and self all have the equidry and don’t know how we managed without them. Warm, dry what more do you need in winter and Equidry performs. I’m now looking at buying the Mac for warmer wet weather but waiting just now to see if they bring out other colours?
Jonathon
Feb 14,2023Excellent service and a terrific product.
Victoria
Feb 05,2023The quality and warmth of the jacket
Kay
Feb 02,2023I was kept updated via emails on the journey of my jacket. Product arrived when it said it would , so far so good! The jacket itself is good quality and I am happy with it. Mine was on preorder so I had to wait a little longer, it wasn’t my first choice of colour (all of the others were out of stock) but I was glad to be able to get one. The only reason this review is 4 stars is simply because of the stock issue and it not being my first choice but other than that really happy
Wendy Manning Demetriou
Feb 02,2023Great communications and fab product!
Becky
Feb 02,2023Fab with communication and even got a free gift because it was a bit later than normal
Cath
Feb 02,2023Great products
Gaynor Storey
Feb 02,2023Amazing coat absolutely love it 😍 thank you 😊
Heidi Heppenstall
Feb 01,2023Delivery was super quick, me and my daughter both have Equidry’s and they are the best coats we have ever purchased, weather im riding or on the school run its my most favourite coat for these cold winter days
MCH
Dec 23,2022Ordered it one morning it arrived the next afternoon Christmas week too. Great effort ! Totally love it big warm and does what it says. Thanks 🙏
Aidrian
Dec 23,2022DPD managed to misplace a Christmas Parcel not just once, but twice. Up stepped Becca and the team and a replcement was sent overnight without any hesitation. The coat itself has yet to be tested in anger, but looks to be a proper quality job for nasty weather.
Sandra Evans
Dec 18,2022**Update 231222 Very soon after posting on Trust Pilot Equidry got in contact and have now refunded the postage. Thank you Trust Pilot and Equidry** Equidry make it clear on their return form if one of their products has a fault to forward proof of postage costs which I did via email. I paid over £10 for return postage for tracked service which is what they recommended and they did refund purchase price but not postage. No telephone number on website to contact them and they are very selective over what emails to respond to and certainly didn't to mine when sent proof of postage costs or request for refund on postage when the initial refund for purchase came through. No response on social media comment on FB either. Was going to re-order in the New Year as well but this experience has made me think twice. Equidry if you aren't going to refund for faulty product return then take that info off your returns forms so not to mislead customers! Terrible customer service. Such a disappointment.
J Nettleton-Tate
Dec 14,2022As its a gift for Christmas the item hasn’t been worn yet, however it does look to be great quality and im very happy with it.
Unit 31 Coxleigh Barton, EX314JL, Barnstaple, GB
https://equidry.co.uk/
Judith Hughes
Mar 30,2023Thrilled with the coat, keeps me bone dry in very wet weather. Very fast delivery and kept up to date throughout. Love its warmth as I am generally always cold.